Office Manager & Administrator | Flexible Hours + 401K + PTO

TruBlue Home Service Ally; Dublin (OH); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Regular Work Hours

Flexible Scheduling

401K

5 Paid holidays

Paid vacations

TruBlue gear

Strong Office Support

Job summary

TruBlue of Northwest Columbus is seeking an organized Office Manager/Administrator to support our handyman services team. You will manage customer communications, schedule estimators and crew, handle literature and marketing materials, and coordinate invoicing and payroll tasks with QuickBooks.

The role requires strong Excel/Word skills, social media savvy, and a customer‑focused approach in a collaborative office. Some remote work possible.

Qualifications

• Excellent computer skills including Excel, Word, and CRM platforms.
• Excellent social media knowledge including Facebook, Nextdoor, etc.
• Strong work ethic and take pride in your work.
• Values customer satisfaction and treats people with respect.
• Ability to communicate with clients of diverse socioeconomic status and age differences.
• Ability to work with a diverse team of employees.
• Ability to work in QuickBooks and Payroll is a plus, though not required.
• Ability to set an efficient schedule for a growing number of crew members.
• Ability to adapt to interruptions and last-minute changes.
• Willing to problem-solve and improve communication and efficiencies.
• Knowledge of basic business principles, including profitability and efficiency.

Responsibilities

• Maintain communication with customers via our office phone system, texting, and emails.
• Schedule meetings with potential customers for our estimators.
• Schedule approved jobs according to staffing availability.
• Maintain inventory of all literature and marketing materials used by TruBlue.
• Relay communications between clients, staff, and management.
• Track hours worked by employees per job.
• Make and track purchases made for each job.
• Send out invoices when the projects are complete.
• Assist estimators with material location, pricing, and acquisition.
• Help maintain our social media accounts and email communication with our prospects.

Skills

Excel

Word

CRM platforms

Social media

Communication

Customer service

Scheduling

Problem solving

Business principles

Diversity awareness

Tools

QuickBooks

Payroll

Job description

TruBlue of Northwest Columbus is seeking an organized Office Manager/Administrator to support our handyman services team. You will manage customer communications, schedule estimators and crew, handle literature and marketing materials, and coordinate invoicing and payroll tasks with QuickBooks.

The role requires strong Excel/Word skills, social media savvy, and a customer‑focused approach in a collaborative office. Some remote work possible.