Office Manager/Administrative Associate

D|B Global Talent Solutions; United States; Remote; MXN 194,000 - 232,000; Full time

Benefits offered by this job

Fully remote

Immediate start

Career growth

Job summary

D|B Global Talent Solutions is seeking a highly organized Virtual Administrative Assistant to manage frontline client communications, order tracking, and administrative workflows in a fully remote setup focused on Latin America.

The role includes a 2-4 week full-time training program to learn to route tasks and leverage AI tools, with compelling growth opportunities in a supportive environment and EST-based scheduling.

Qualifications

• 2+ years of recent experience in Virtual Assistance, Receptionist, or Customer Service roles.
• Basic QuickBooks knowledge is required; familiarity with AI tools and inventory tracking is advantageous.
• Advanced English speaking and written communication skills, with a high degree of comfort speaking over the phone.
• Must reside in Latin America.

Responsibilities

• Client Communications: answer and route incoming client calls and inquiries.
• Administrative Workflows: perform basic QuickBooks tasks, track orders, and maintain organization.
• Task Routing: review simple project plans and route work within the team, leveraging AI where applicable.

Skills

Virtual assistance

Receptionist

Customer service

Tools

QuickBooks

Job description

Are you a highly organized professional who thrives on delivering exceptional client service and keeping operations running smoothly?

About the Role

Our team is seeking a resourceful Virtual Administrative Assistant to take charge of our frontline client communications, order tracking, and administrative workflows. This role offers an immersive 2-4 week full-time training program where you will learn to evaluate simple project plans, route tasks efficiently, and utilize AI tools to enhance productivity. We are actively hiring for an immediate need and looking for a dedicated team player eager to build a lasting career in a supportive environment.

• Position: Virtual Administrative Assistant
• Location: Fully Remote (Only Open to Candidates in Latin America - Expats welcome)
• Employment Type: Full-Time, Permanent
• Schedule: Monday - Thursday: 10:00 AM - 7:00 PM EST, Friday: 12:00 PM - 4:00 PM EST (40 hours/week)
• Compensation: $1039.98 USD/month ($6.00 USD/hour)
• Growth: Excellent long-term career opportunity with great potential for growth
• Status: Immediate Need – Hiring Now!

Key Responsibilities

• Client Communications: Confidently answer and handle incoming client calls, sort and route inquiries, and promptly send intake information.
• Administrative Workflows: Execute basic QuickBooks tasks, track orders, check stock levels, and maintain meticulous organization.
• Task Routing: Learn to review incoming simple project plans, leveraging AI knowledge when applicable, to appropriately assign work within the team.

What You Bring (Requirements)

• Professional Background: At least 2+ years of recent experience in Virtual Assistance, Receptionist, or Customer Service roles.
• Technical Proficiency: Basic QuickBooks knowledge is required, and familiarity with AI tools and inventory tracking is highly advantageous.
• Language & Communication: Advanced English speaking and written communication skills, with a high degree of comfort speaking over the phone.
• Location: Must currently reside in Latin America.