Office Manager — 401(k) Match & Growth Path

Northwest Exterminating Co., LLC in; Georgia; On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid time off

Employee discounts

Industry-leading training

Job summary

Bug House Pest Control in Georgia is seeking an Office Manager (Administrative) to coordinate front-office activities, support service teams, and ensure smooth branch operations. This role focuses on delivering exceptional customer service, managing tasks efficiently, and upholding the company’s service standards.

The ideal candidate has 2–4 years of relevant experience, proficiency with Pest Pac, Teams, SharePoint, and Outlook, and strong organizational and communication skills.

Qualifications

• 2 to 4 years of experience in pest control operations
• Proficient with Pest Pac, Teams, SharePoint and Outlook
• High school diploma or equivalent required

Responsibilities

• Protect, defend and enhance the homes and lives of each client
• Supervises office staff and office procedures, while reporting and tracking productivity
• Create a culture of learning, coaching both current and new CSR staff
• Handles customer complaint escalations for the branch
• Produces/Manage branch production reports
• Manages branch collections – credits and cancels accounts
• Participates in branch office staffing process with HR and Service Center Operations Manager

Skills

Customer service

Organizational skills

Problem solving

Multitasking

Communication

Education

High school diploma or equivalent

Tools

Pest Pac

Teams

SharePoint

Outlook

Job description

Bug House Pest Control in Georgia is seeking an Office Manager (Administrative) to coordinate front-office activities, support service teams, and ensure smooth branch operations. This role focuses on delivering exceptional customer service, managing tasks efficiently, and upholding the company’s service standards.

The ideal candidate has 2–4 years of relevant experience, proficiency with Pest Pac, Teams, SharePoint, and Outlook, and strong organizational and communication skills.