Office Manager

Superior Environmental Solutions, LLC; Wisconsin Rapids (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading environmental services provider in the Midwest is hiring an Office Manager. You will support the Branch Manager in ensuring efficiency in invoicing, payroll, and customer interactions while maintaining records and responding to queries. The ideal candidate has over two years of experience in accounting and office administration.

Benefits

Weekly Pay

Medical, Dental, Vision, and Life Insurance after 30 days

401K with 4% Company Match at 90 days

Employee Referral Bonus Program

Paid Time Off

Qualifications

• At least 2 years of experience in accounting and finances, with strong organizational skills.
• Must have excellent customer service and communication skills.
• Experience in a fast-paced environment and ability to handle sensitive information.

Responsibilities

• Provide administrative support including invoicing, collections, and payroll management.
• Dispatch jobs to operations staff and review processed tickets for accuracy.
• Assist with vendor bills, travel accommodations, and customer inquiries.

Skills

Customer support orientation

Organizational skills

Communication skills

Analytical skills

Problem solving

Multi-tasking

Education

Experience in accounting and finances (2+ years)

Tools

Microsoft Office

Salesforce

Netsuite

Job description

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Direct message the job poster from Superior Environmental Solutions, LLC

SES offers eligible employees comprehensive benefits packaging including:

• Weekly Pay
• Medical, Dental, Vision, and Life Insurance after 30 days
• 401K with 4% Company Match at 90 days
• Employee Referral Bonus Program
• Paid Time Off

The position

The Office Manager will provide administrative support to the Branch Manager to ensure accuracy, timeliness and controls around invoicing, collections, payroll and management information to support the ongoing profitability of the branch.

What you will be doing

Key responsibilities and functions may include, but are not limited to:

• Dispatch tickets to operations staff for upcoming jobs in Salesforce.
• Review tickets processed by the operations team in Salesforce, reflecting the correct employees, equipment, and materials that were used on the job.
• Ensure employee hours are appropriately captured on tickets so employees are paid correctly each week.
• Create customer invoices in Netsuite while following standard billing rules, customer contract rules, or rules per the customer’s quote.
• Submit customer invoices to the customer for payment, while meeting the customer’s submission requirements.
• Assist with collections for past due customer invoices.
• Assist the branch manager with purchasing and create vendor purchase orders for the branch.
• Make travel accommodations for employees, as necessary.
• Reconcile and approve vendor bills for payment for the branch.
• Meet daily, weekly, and monthly deadlines as established by the Company.
• Quickly respond to customers and vendors to answer invoice queries and related questions.
• Maintain customer files with the most current contact information.
• Field telephone calls, receive mail, and direct visitors / deliveries.
• Assist with employee uniform rental program for the branch.
• Assist the branch manager with preventative maintenance and safety requirements.
• Maintain filing for physical documents, such as manifests and safety documentation.

Qualifications

• At least 2 years of experience in accounting and finances, revenue, and or other general business operations administration.
• Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information
• Must have strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving
• Proven ability to manage projects
• Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information
• Excellent communication, interpersonal, and presentation skills
• Strong analytic, multi-tasking, presentation and team work skills are required
• Team player able to function individually and collectively.
• Must have excellent software skills, Microsoft Office skills and be well-versed in other areas of office work.
• Must possess excellent customer service skills and strong verbal and written communication skills
• Experience working in a fast-paced environment.

Demonstrated Characteristics

• Analytical
• Motivated by results
• Can be flexible and adaptable in a complex, changing environment
• Works with integrity

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk. sit; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed are the minimum levels of knowledge, skills, or abilities.

About us

Superior Environmental Solutions (SES) is a leading provider of industrial and environmental services throughout the Midwest. Founded in 1999, the company operates in multiple states across the Midwest. Our services include water blasting, tank cleaning, emergency response, vacuum truck services, waste management, transportation, and hazardous waste disposal. SES is committed to providing responsive and quality service to manufacturers in an array of industries.

Our team members are the most important asset and strength of our organization. Our in-house and ongoing training programs ensure that all SES employees are well-educated in OSHA regulations and SES-specific operational policies. SES is committed to providing a safe work environment and exceeding our customer’s expectations in every way.

We are an Equal Opportunity Employer.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

Referrals increase your chances of interviewing at Superior Environmental Solutions, LLC by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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