Office Manager

Georgetown University; Washington; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Georgetown University’s Office of Academic Affairs at Georgetown Law seeks an Office Manager to support daily operations, serve as the front face of the office, and assist academic advising, course scheduling, and adjunct services teams.

You will provide computing, research, clerical and administrative support, manage student appointments, prepare correspondence, run reports, and assist with budgets and publications, all in a hybrid work setting.

Qualifications

• Bachelor’s degree or equivalent.
• Minimum of five years of professional experience.
• Proficiency with Google Apps for Education, Adobe, and Microsoft Office.
• Experience managing budgets and expense reports.
• Strong organizational, oral, and written skills with attention to detail.
• Demonstrated interpersonal skills.
• Ability to interact with diverse constituents with diplomacy and discretion.

Responsibilities

• Provide administrative support for advising, course scheduling, and adjunct services.
• Answer inquiries, route calls, and handle mail and walk-ins.
• Prepare reports, maintain data files, and support budgeting and procurement.
• Coordinate events and maintain office publications.
• Maintain and update office webpages and student handbook publications.

Skills

Google Apps

Adobe

Microsoft Office

Budget management

Organization skills

Interpersonal skills

Discretion

Education

Bachelor’s degree or equivalent

Tools

WordPress

Canvas

Symplicity

Banner

LeepFrog

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Job Overview

The Office Manager, Office of Academic Affairs at Georgetown Law provides critical support for the daily operation of the Office of Academic Affairs in its services for students and faculty. The Office Manager serves as the face of the office, offering a friendly and helpful touchpoint for faculty and student constituents and other visitors while supporting our academic advising, course scheduling and adjunct services teams.

The Office Manager provides computing, technical, research, clerical and administrative support to the Office of Academic Affairs staff and offers consistent, professional, and timely assistance to the staff, students, faculty, and visitors to this office. The Office Manager supports the advising team in managing student appointment scheduling and also will support the other staff on the course scheduling and adjunct services teams. The range of responsibilities include, but is not limited to, answering faculty and student inquiries; receiving and screening telephone calls, email, and walk-in traffic; running reports and maintaining data files; filing; preparing and sending correspondence; pulling student information for advisors; making reservations for events on campus; participating in meetings as requested; and completing other duties as assigned.

The Office Manager also assists in administering and managing the budget, oversees purchasing and reimbursement requests, assists with data collection and reporting to ensure priorities are met, and oversees key publications and communications. The Office Manager oversees the Office of Academic Affairs’ webpages and assists with the publication of the Georgetown Law Student Handbook of Academic Policies.

Work Interactions

The Office Manager will be familiar with the intricacies of both the scheduling teams’ and advising teams’ projects, services, and needs and will coordinate the efforts of those two teams in addition to coordinating with and supporting the Assistant Dean for Academic Affairs. The Office Manager reports directly to the Assistant Dean for Academic Affairs and indirectly to the Executive Directors for Advising Services and Adjunct Services. The Office Manager must be familiar with the policies and practices of both the Office of Academic Affairs and the Law Center as a whole.

Requirements and Qualifications

• Bachelor’s degree or equivalent.

• A minimum of five years of professional experience.

• Proficiency in use of Google Applications for Education, Adobe, and Microsoft Office applications, including Word and Excel.

• Experience managing budgets and expense reports.

• Strong organizational, oral, and written skills and attention to detail.

• Demonstrated interpersonal skills.

• Ability to serve diverse personalities, maintain poise and professional demeanor, act with diplomacy and tact, and exercise sound judgment and discretion when dealing with confidential and sensitive information in an environment that is highly pressured at times.

• Commitment to working with a diverse student body, faculty, and staff.

Preferred

• Experience with WordPress or other website publication tools.

• Familiarity with Canvas, Symplicity, Banner, LeepFrog, Watermark, and/or other educational technologies.

• Familiarity with Zoom video conferencing and telephony.

• Experience with accessible design for ADA accommodations.

• Experience in event and meeting planning.

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

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Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at [phone] or [e-mail].

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.