Administrative Assistant

Georgetown University; Washington, Northern (District of Columbia, KY); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Hybrid work 4 days per week

Comprehensive benefits package

Professional development opportunities

Job summary

Georgetown University’s Academic Resource Center (ARC) seeks an Administrative Assistant to greet visitors, manage front desk operations, and support student disability accommodations including test proctoring. The role requires strong organizational and communication skills with professional discretion.

You will maintain calendars, prepare reports, handle office data, order supplies, and collaborate with ARC staff in a hybrid work setting.

Qualifications

• Bachelor’s degree required.
• Excellent organizational and writing skills.
• Strong communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet and assist walk-in traffic; provide front desk support.
• Assist with staff appointment scheduling and calendar maintenance.
• Monitor and order office supplies; maintain records and data forms.
• Create reports and administrative documentation.
• Support ARC test proctoring operations and related processes.

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Professionalism

Education

Bachelor’s degree

Tools

Google Workspace

Microsoft Word & Excel

Job description

Requirements

Job Overview: The Administrative Assistant position in the Academic Resource Center (ARC) will serve as the first point of contact for the office, greeting all walk-in traffic, managing administrative processes, and providing customer service for a variety of functional areas. The purpose of this role is to support the ARC’s mission of providing and administering student disability accommodations, including direct assistance with the ARC’s test proctoring service. The Administrative Assistant provides a full range of administrative support to the Academic Resource Center. This position staffs the front desk of the physical office and manages a number of processes and procedures that require direct interaction with students, faculty, staff, and community members on a regular basis. This person performs general administrative duties, which supports the staff and student programs with the Center.

Additional responsibilities include

• management of various forms of office data
• assisting with staff appointment scheduling and calendar maintenance
• assisting with monitoring and ordering office supplies
• creating reports
• regular assistance with the ARC’s in-house test proctoring operation

Work Interactions

The Academic Resource Center is a fast-paced, high-energy environment. Student contact is extensive and substantial. Staff members work collaboratively within the office and with many other university-wide constituent groups. Staff members are expected to exercise a high degree of responsibility and independent judgment and occasionally work irregular or extended hours. This position is highly administrative and requires a person with strong attention to detail, the ability to prioritize tasks and multi-task, the ability to be flexible and proactive, and a genuine interest in working with students and colleagues across the university, while being responsive to working across differences. The position also calls for a high degree of professionalism and confidentiality. The Executive Director of the Academic Resource Center will supervise this position. The Administrative Assistant provides administrative support for six ARC staff members within the office suite.

Requirements and Qualifications

• Bachelor’s degree
• 1-3 years of experience as an office manager or administrative assistant
• Excellent organizational skills, combined with strong communication and writing skills
• Ability to prioritize work with a strong attention to detail
• Demonstrated flexibility in a dynamic work environment
• Familiarity with Google and Microsoft Office suites, including Microsoft Word and Microsoft Excel
• Excellent interpersonal skills
• High level of professional and polished communication
• Ability to perform light to moderate physical activity and to provide physical support on site to student programs on an occasional basis

Preferred Experience

• Experience in a diverse, high intensity academic environment
• Direct disability experience within an educational setting
• Demonstrated experience in logistical oversight or administrative support

Work Mode Designation

This position has been designated as Hybrid 4 Days. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range

Pay Range: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $19.20 - $28.70. Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Need Assistance

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at [phone] or [e-mail]. Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

About Georgetown University

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

We’re a leading research university with a heart. Founded in the decade that the U.S. Constitution was signed, we’re the nation’s oldest Catholic and Jesuit university. Today we’re a forward-looking, diverse community devoted to social justice, restless inquiry and respect for each person’s individual needs and talents. Grounded in our Jesuit, Catholic identity, the Spirit of Georgetown undergirds everything we do. Watch this video to learn more. Learn how HR CARES for faculty and staff, nurturing an environment of mutual respect where imaginations flourish and ideas are realized to positively impact the world. Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resurces website.