Office Manager

Kendall Academy; Vero Beach (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Kendall Academy Preschool Center seeks a detail-oriented Office Manager to support daily operations, enrollment follow-up, and family communication, serving as the administrative backbone of the school.

Fluent in English and Spanish, you will maintain organized records, coordinate enrollment documents, and assist with compliance (DCF/ELC) while helping families and staff feel supported. This role offers growth within a warm, team-oriented preschool community.

Qualifications

• Fluent in English and Spanish
• Experience in an administrative, office, or school setting
• Comfortable using technology and systems
• Strong organizational skills and attention to detail
• Excellent communication and customer-service skills

Responsibilities

• Front Office & Communication: Answer and manage calls; greet families; respond to messages; support clear communication between families, teachers, and leadership.
• Enrollment & Family Follow-Up: Track tours and enrollment activity; follow up with families after tours to confirm continued interest; assist with registration and enrollment documents; support onboarding.
• Registration & Student Records: Ensure documents are submitted; manage vaccination and physical exam forms; keep student files complete and up to date.
• Compliance Support (DCF & ELC): Maintain compliance documentation; audit-ready records; assist leadership with tracking.
• Administrative Support: Review portal entries submitted by teachers; support daily administrative tasks.

Skills

Bilingual EN/ES

Customer service

Organizational skills

Office administration

Job description

Kendall Academy Preschool Center is a high-touch early childhood education program dedicated to individualized learning, strong family partnerships, and operational excellence. We pride ourselves on creating a warm, organized, and welcoming environment for children, families, and staff.

Our Office Manager plays a key role in supporting daily operations, enrollment, compliance, and communication—helping ensure the school runs smoothly and families feel supported every step of the way.

Position Overview

We are seeking a detail-oriented, friendly, and dependable Office Manager to serve as the administrative backbone of our preschool. This role is ideal for someone who enjoys working with families, staying organized, following up on details, and supporting both enrollment and compliance processes.

You will be the first point of contact for many families, manage enrollment follow-ups, and help ensure all required documentation is complete and up to date.

Key Responsibilities

Front Office & Communication

• Answer and manage incoming phone calls professionally
• Greet families and visitors warmly
• Respond promptly and professionally to parent messages via online portal
• Support clear communication between families, teachers, and leadership

Enrollment & Family Follow-Up

• Work within online portal to track tours and enrollment activity
• Follow up with families after tours to:
• Confirm continued interest
• Assist with registration and enrollment documents
• Support families through the enrollment process and ensure a smooth onboarding experience

Registration & Student Records

• Follow up with newly registered families to ensure all required documents are submitted
• Vaccination records
• Physical exam forms
• Ensure student files are complete and kept up to date

Compliance Support (DCF & ELC)

• Assist in maintaining compliance with DCF and ELC requirements
• Help ensure all required documentation is current, organized, and audit-ready
• Support leadership with administrative compliance tracking as needed

Administrative Support

• Review and approve online portal entries submitted by teachers
• Support daily administrative and operational tasks as needed

Requirements

• Fluent in English and Spanish (required)
• Prior experience in an administrative, office, or school setting preferred
• Comfortable using technology and systems
• Strong organizational skills and attention to detail
• Excellent communication and customer-service skills
• Ability to manage follow-ups and documentation accurately
• Able to pass a DCF background screening

Why Work With Us

• Supportive, team-oriented school culture
• Meaningful role supporting children, families, and educators
• Opportunity to grow within a well-established preschool community

Kendall Academy Preschool Center is an Equal Opportunity Employer.

Are you authorized to work for any employer in the US?

How many years of experience do you have in Customer Service?

Are you over the age of 21?

Are you able to pass a DCF (The department of children and families) fingerprints background check and drug screen?