Office Manager

MYTIME Young Carers; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

MYTIME Young Carers seeks an experienced operations lead to run the day-to-day office, working closely with the CEO and senior leadership. You will supervise two admin staff and oversee recruitment administration, onboarding, training and personnel records to deliver high-quality admin services.

You will strengthen organisational processes, improve efficiency and support colleagues to focus on delivering outcomes for young carers.

Qualifications

• Experience leading the day-to-day office operations.
• Experience supervising admin staff.
• Experience coordinating recruitment administration, onboarding and personnel records.
• Strong communication and proactive, solutions-focused approach.

Responsibilities

• Lead the day-to-day operation of the office and support colleagues across the organisation.
• Provide leadership and oversight to two administration staff.
• Coordinate recruitment administration, onboarding, training and personnel records.
• Strengthen processes, improve operational efficiency and enable teams to focus on outcomes.

Skills

Leadership

Organisational skills

Communication

Detail oriented

Prioritisation

Tools

Microsoft Office

Job description

At MYTIME no two days are the same, you will be working closely with the CEO, Director of Operations, Senior Leadership Team and Trustees, you will play a key role in creating a welcoming, well-organised and efficient working environment. You will lead the day-to-day operation of the office, support colleagues across the organisation and ensure the systems, processes and resources required for effective service delivery are in place.

The role has responsibility for managing two members of the administration team, the Data Administrator and Programme Administrator, providing leadership, support and oversight to ensure high-quality administrative services are delivered across the charity.

You will also play an important role in supporting the employee lifecycle, coordinating recruitment administration, onboarding, training and personnel records, helping to create a positive and professional employee experience.

As MYTIME continues to grow, this role will contribute to strengthening organisational processes, improving operational efficiency and enabling colleagues to focus on delivering the best possible outcomes for young carers. You will be highly organised, detail-oriented and confident managing competing priorities. Strong communication skills, proficiency in Microsoft Office and a proactive, solutions-focused approach are essential, alongside flexibility, resourcefulness and sound judgement.