Office Manager

CONFLUENT MEDICAL TECHNOLOGIES INC.; Florida; On-site; USD 26,000 - 43,000; Full time

Job summary

CONFLUENT MEDICAL TECHNOLOGIES INC. is searching for an Office Manager for our Laguna Niguel team. The ideal candidate will have over 10 years of experience in administrative and customer service roles and a Bachelor's degree in a related field. Responsibilities include managing office operations, overseeing facility management activities, and serving as the first point of contact for communication.

The role requires strong organizational and interpersonal skills, knowledge of ERP systems, and strong communication abilities. Experience in the medical device industry is a plus. We offer a dynamic work environment.

Qualifications

• 10+ years of work experience in an administrative and customer service role.
• Strong knowledge of ERP systems and Microsoft Office.
• Attention to detail to ensure tasks are completed thoroughly and correctly.

Responsibilities

• Serve as the first point of contact for internal and external communication.
• Manage daily office operations and coordinate with visitors and contractors.
• Oversee facility management and ensure adherence to quality standards.

Skills

ERP systems

Microsoft Office

Organizational skills

Communication skills

Interpersonal skills

Leadership

Education

Bachelor's degree in business administration or related field

Job description

Salary Range: $26.00 - $43.25

Overview

Confluent Medical Technologies is a medical device development and manufacturing company. We are seeking an Office Manager to join our Laguna Niguel team.

Responsibilities

• Serve as the first point of contact for internal and external communication with the office.
• Oversee facility management of the Laguna Niguel, California facility and ensure adherence to quality standards and regulatory requirements.
• Manage daily office operations, including visitor and contractor coordination, internal events, and office employee productivity.
• Report office progress to senior management and work collaboratively to improve office operations and procedures.
• Answer telephone calls and emails from customers and clients, directing them to the appropriate staff.
• Monitor office supplies and order new stationery, furniture, appliances, electronics, and other supplies as needed.
• Set up interviews, support onboarding activities, and organize employment paperwork.
• Collaborate with HR to maintain office policies.
• Assist with office layout planning, office moves, and IT infrastructure management.
• Perform administrative duties such as greeting visitors, planning meetings, supporting team events, and ordering group meals.
• Manage relationships with vendors, service providers, and landlords, ensuring timely invoicing and payment.
• Organize maintenance companies to keep the office clean, safe, and equipment in good working order.
• Identify opportunities for process improvements and design and implement new systems.
• Maintain equipment calibration and preventative maintenance records to support engineering productivity.
• Track and monitor site metrics to measure performance and efficiency and provide daily backlog reports to Customer Solutions.
• Perform customer solutions service tasks, including scanning and loading contract reviews and purchase orders into the system, acknowledging customer orders, and following up with account managers.
• Contribute to internal process and system improvement projects.

Qualifications

• 10+ years of work experience in an administrative and customer service role.
• Bachelor's degree in business administration, communications, or a related field.
• Strong knowledge of ERP systems and Microsoft Office.
• Strong written and verbal communication skills for producing reports, assigning tasks, accepting instructions, and handling vendor contracts.
• Excellent organizational skills and the ability to multitask across a variety of responsibilities.
• Flexibility to adapt to new tasks as company or office needs change.
• Strong interpersonal skills to interact positively with all employees.
• Leadership ability to manage challenges and oversee employees.
• Attention to detail to ensure tasks are completed thoroughly and correctly.
• Extensive hands‑on experience.
• Experience in the medical device industry is a plus.
• Excellent English communication skills, both written and oral.

Employment Eligibility

We regret that we are unable to sponsor employment visas or consider individuals on time‑limited visa status for this position.

Confluent Medical Technologies is an equal opportunity employer.