Office Manager

IT Management Corp. dba 101 VOICE; Santa Clara (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Diversity of responsibilities

Growth opportunities

Job summary

IT Management Corporation (ITMC) in Santa Clara is seeking an organized Office Manager to oversee day-to-day operations, front desk duties, and logistics. You will handle shipping/receiving, inventory, meetings, and cross-department coordination to support a growing technology solutions provider.

The role requires 1-3 years of relevant experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• 1-3 years of office manager, administrative, or related experience.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Highly organized with strong attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities.
• Professional demeanor and positive attitude.
• Experience with office equipment and routine IT systems.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Greet and welcome visitors, clients, candidates, and vendors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and emails.
• Manage front desk operations and ensure a positive visitor experience.
• Coordinate conference room scheduling and prepare meeting spaces as needed.
• Maintain a clean, organized, and professional office environment.
• Oversee all shipping and receiving activities, including sorting and distributing mail and packages, coordinating outgoing shipments, and maintaining an organized area.
• Manage logistics and inventory systems, including tracking office supplies and placing orders.
• Support office organization, filing, document management, and recordkeeping.
• Coordinate office events, team meetings, and employee engagement activities.
• Assist with data entry, reporting, and other administrative projects.
• Partner with multiple departments to support daily office operations and business needs.
• Process checks and enter transactions into QuickBooks.
• Manage breakroom operations, including maintaining supplies and dishwasher upkeep.

Skills

Microsoft Office Suite

Customer service

Logistics coordination

Front desk operations

Communication

Education

High school diploma

Associate's degree (preferred)

Tools

QuickBooks

Job description

IT Management Corporation (ITMC) is a Santa Clara-based technology solutions provider serving education, local government, and commercial organizations. Our work includes enterprise networking, cybersecurity, intelligent physical security, critical infrastructure, cellular coverage solutions, and related technology deployments.

101VOICE is ITMC's telecommunications and cloud communications business. It serves customers directly and works with agents and channel partners who may require field programs, sales materials, demonstrations, and event support.

Job Description

We are seeking a professional, organized, and customer-focused Office Manager to oversee the day-to-day operations of our Santa Clara office. This role owns the general office environment, serves as the first point of contact for visitors, clients, and employees, and has significant involvement in logistics, shipping, and receiving, including access to our logistics and inventory systems.

Key Responsibilities

• Greet and welcome visitors, clients, candidates, and vendors in a professional and friendly manner.


• Answer, screen, and direct incoming phone calls and emails.


• Manage front desk operations and ensure a positive visitor experience.


• Coordinate conference room scheduling and prepare meeting spaces as needed.


• Maintain a clean, organized, and professional office environment.


• Oversee all shipping and receiving activities, including:
  
  
  
  • Sorting and distributing incoming mail and packages
  
  
  • Coordinating outgoing shipments and courier services
  
  
  • Maintaining an organized shipping and receiving area
  
  
  
  


• Manage logistics and inventory systems, including tracking office supplies and placing orders as needed.


• Support office organization, filing, document management, and recordkeeping.


• Coordinate office events, team meetings, and employee engagement activities.


• Assist with data entry, reporting, and other administrative projects.


• Partner with multiple departments to support daily office operations and business needs.


• Process checks and enter transactions into QuickBooks.


• Manage breakroom operations, including maintaining supplies, purchasing snacks and beverages, and overseeing dishwasher upkeep.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.


• 1-3 years of office manager, administrative assistant, office coordinator, or related experience.


• Excellent verbal and written communication skills.


• Strong customer service and interpersonal skills.


• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).


• Highly organized with strong attention to detail.


• Ability to prioritize tasks and manage multiple responsibilities effectively.


• Professional demeanor and positive attitude.


• Experience with office equipment, including printers, copiers, and phone systems.


• Ability to maintain confidentiality and handle sensitive information.


• Experience with QuickBooks preferred.

Additional Information

What We Offer

• Competitive compensation


• Paid time off and company holidays


• Collaborative and supportive team environment


• Opportunity to contribute to a growing technology company