Office Manager

Lane & Associates Family Dentistry; Raleigh (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player in dental care is seeking a dynamic Office Manager to lead their Raleigh team. This role involves overseeing daily operations, ensuring exceptional patient experiences, and fostering a collaborative team environment. You will manage staff productivity, enhance community outreach, and maintain high standards of patient care. With a focus on leadership and communication, you will play a pivotal role in shaping the office culture and driving success. If you're ready to make a meaningful impact in a supportive workplace, this opportunity is perfect for you!

Benefits

Competitive Pay

Quarterly Performance Bonus

Comprehensive Insurance Coverage

401(k) with Employer Contribution

Paid Holidays & PTO

In-House Paid Training

Fridays Off at 2PM

Uniform Allowance

Engaging Company Events

Birthday & Work Anniversary Gifts

Qualifications

• Minimum 2 years of experience in a dental office.
• 1-2 years in a dental management or leadership role.

Responsibilities

• Manage staff productivity, scheduling, and expense control.
• Foster new patient growth through outreach and marketing.
• Address and resolve patient and staff concerns.

Skills

Leadership

Communication

Conflict Resolution

Customer Service

Problem Solving

Adaptability

Education

High School Diploma or GED

Tools

Dental Practice Software

General Computer Systems

Job description

Join to apply for the Office Manager role at Lane & Associates Family Dentistry

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Join to apply for the Office Manager role at Lane & Associates Family Dentistry

Lane & Associates Family Dentistry has been providing quality dental care for over 40 years. We are passionate about our patients and proud of our fun, team-driven culture. We are currently seeking a dynamic, experienced Dental Office Manager to lead our amazing Raleigh Downtown Capital team!

What We Offer

• Competitive Pay!
• Quarterly Performance Bonus Potential!
• Comprehensive Insurance Coverage after 90 days (Health, Vision, Dental, Life, Disability, FSA, and more!)
• 401(k) with Employer Contribution!
• Paid Holidays & Paid Time Off (PTO)!
• In-House Paid Training!
• Fridays Off at 2PM
• Uniform Allowance!
• Engaging Company Events & Social Media Campaigns!
• Volunteer Opportunities (Earn Smile Squad Points for Rewards)!
• Birthday & Work Anniversary Gifts from Ownership!
• ...and so much more!
  
  

Position Overview:

The Dental Office Manager is responsible for overseeing the day-to-day operations of the dental office, ensuring an excellent patient and team member experience. This leadership role involves coordinating with clinical and administrative staff, improving efficiency and productivity, and maintaining high standards of patient care and office performance.

Key Responsibilities

• Manage staff productivity, scheduling, collections, receivables, and expense control
• Foster new patient growth through community outreach and marketing collaboration
• Oversee online reputation and support team in obtaining 5-star patient reviews
• Provide leadership and guidance to office team members, ensuring alignment with company policies
• Supervise daily closing procedures, deposits, and end-of-month reporting with Regional Director
• Address and resolve patient and staff concerns
• Provide ongoing training beyond initial onboarding
• Maintain appropriate doctor/patient ratio for efficient operations
• Conduct monthly staff meetings and daily morning huddles
• Manage quarterly inventory of office supplies
• Participate in corporate communications and initiatives
• Other duties as assigned
  
  

Qualifications:

• High School Diploma or GED required
• Minimum 2 years of experience in a dental office
• Minimum 1–2 years in a dental management or leadership role
• Proficiency in dental practice software and general computer systems (Denticon is a plus)
• Ability to lift 15–20 lbs
  
  

Key Skills & Attributes:

• Strong leadership and coaching ability
• Exceptional communication and interpersonal skills
• Excellent conflict resolution and problem-solving capabilities
• High level of professionalism and customer service focus
• Adaptable to a fast-paced and ever-changing environment
• Team-oriented with a positive and motivational approach
  
  

Ready to join a team that feels like family and make a real impact in our community? Apply today and help us create smiles every day!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Medical Practices

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