Dental Office Manager

Riccobene Associates Family Dentistry; Raleigh (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Office Manager to lead their dental practice in the Raleigh-Durham area. This role is pivotal in creating a productive and harmonious environment, ensuring excellent patient care while managing staff and office operations. With a focus on fostering relationships and community engagement, the Office Manager will play a key role in achieving financial and patient satisfaction goals. Join a team that values sincerity, mastery, and joy in the workplace, and enjoy a rewarding career with competitive benefits and a supportive culture.

Benefits

Dental Insurance

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

401k Plan

Bonus Plan

Telemedicine

Short-term Disability

Annual Holiday Party

Qualifications

• Management experience in a dental or medical setting is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Oversee office operations and manage staff including patient coordinators.
• Ensure efficient office operations and support community marketing events.

Skills

Management Experience

Communication Skills

Microsoft Office Proficiency

Emotional Intelligence

Organizational Skills

Teamwork Skills

Education

2+ years of management experience

3-5 years of front office dental experience

Job description

4 weeks ago Be among the first 25 applicants

Riccobene Associates Family Dentistry is looking for a full-time Office Manager for our offices in the Raleigh-Durham area. Are you tired of going to work with no sense of fulfillment, happiness or purpose? Take matters into your own hands and become a Riccobene team member! You can navigate your future by participating in the ultimate employee experience & building long-lasting relationships with your patients and co-workers, by helping them SMILE.

S- Sincerity (passion & excellence in everything we do)
S- Mastery of skills with on-the-job training
I- Integrity (doing the right thing all the time)
L- Laughter & Love (bring joy and laughter to work - happiness is always a choice)
E- Excellent compensation, employee perks & benefits (competitive salary, medical, vision, dental, 401k, bonus plan & 100% paid benefits such as telemedicine, short-term disability, and life insurance). Oh, did we mention our annual Vegas-themed holiday party!

#ChangingLivesOneSmileAtATime

Position Summary

The purpose of a dental office manager is to assist all staff in becoming more efficient, productive, and competent, helping create a profitable practice that delivers excellent service to patients. This position guides the dental team to achieve productivity, financial, and patient satisfaction goals. Responsibilities include managing revenues, front office procedures, marketing, team development, and patient relations. It requires organization, positive interactions, excellent interpersonal and influencing skills, and a willingness to handle various responsibilities in the dental office.

Office Manager Mission Statement

• To help create an efficient and profitable practice known for excellent service
• To foster a harmonious work environment
• To ensure quality patient care guides all decisions

Duties and Responsibilities

The dental office manager will oversee duties and supervise staff including patient coordinators, dental assistants, hygienists, sterilization techs, treatment coordinators, and others. The manager partners with onsite dentists to ensure:

• Efficient and compliant office operations
• Support for community marketing events
• Personnel management including hiring, coaching, and development
• Generation of reports and management of expenses and invoices
• Support on treatment planning, billing, and insurance
• Knowledge of practice operations from patient care to business management
• Inventory management of supplies and equipment
• Responding to concerns from doctors, patients, and staff

Requirements

General office duties and other responsibilities as required.

Qualifications

• At least 2 years of management experience, preferably in a dental or medical setting
• Preferred 3-5 years of front office dental experience
• Ability to organize, prioritize, and meet deadlines
• Emotional intelligence and maturity to handle demanding situations
• Respectful and pleasant manner with patients and staff
• Patience, understanding, and teamwork skills
• Proficiency in Microsoft Office and ability to learn new programs
• Strong communication skills, including public speaking
• Good judgment and independent thinking
• Ability to maintain confidentiality
• Attention to detail and flexibility in work assignments

Benefits

• Dental, health, and life insurance
• Paid time off
• Vision insurance

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Health Care Provider