OFFICE MANAGER

The Maids Serving Omaha, NE; Omaha (NE); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a caring and family-oriented company as an Office Manager, where you will oversee daily operations and ensure customer satisfaction. This role involves multitasking across various responsibilities, including human resources, scheduling, and administrative duties. You'll be part of a dedicated team striving to make a positive impact in people's lives. With a focus on leadership and organization, this position allows you to thrive in a dynamic environment. If you're detail-oriented and enjoy fostering a supportive workplace culture, this opportunity is perfect for you.

Qualifications

• Bachelor's degree or equivalent experience in office management.
• Strong leadership and motivational skills are essential.

Responsibilities

• Manage day-to-day operations, including scheduling and client interaction.
• Coordinate recruitment process and maintain employee records.

Skills

Office Management

Communication Skills

Organizational Skills

Leadership Skills

Bilingual (English/Spanish)

Education

Bachelor's Degree or Equivalent Experience

Tools

MS Office Suite

Proprietary HR Software

Job description

Are you an office / operations manager who likes to make a difference in people's lives? Join a team dedicated to making people happy and helping us make an impact today!

We are seeking a detail-oriented and organized Office Manager to manage the day-to-day operations for our company. If you enjoy wearing multiple hats, this position is for you. The position encompasses a wide array of operational duties including scheduling, human resources, customer management, and data management. The individual most likely to have success will be positive, proactive, adaptable, and possess strong communication and organizational skills.

Key Responsibilities :

Operations Responsibilities :

• Plan, direct and coordinate the day-to-day operations.
• Prepare schedules based on criteria such as customer needs, workload, location and employee availability.
• Provide superior client interaction to ensure customer satisfaction.
• Answer direct phone calls and respond to inquiries.

Administrative Responsibilities :

• Responsible for invoicing, accounts payable and accounts receivable as necessary.
• Process and input the results of the day's operational plan.

Human Resources Responsibilities :

• Coordinate recruitment process, including posting job openings and scheduling interviews.
• Maintain employee records and ensure compliance with HR policies.
• Assist with payroll entry into proprietary software.
• Foster high employee morale and engagement consistent with the Maids' culture.
• Interact with customers to provide information in response to inquiries about services and availability.
• Support print, digital, email, and phone Marketing efforts when needed.

Qualifications :

Desired skills and experience :

• Bachelor's degree or equivalent experience in office management
• Knowledge of business and management principles involving coordination of people and resources.
• Strong leadership and motivational skills.
• Possess attention to detail and the ability to organize, prioritize and multitask effectively.
• Ability to manage competing demands and frequent change.
• Ability to communicate with employees and customers tactfully, diplomatically and professionally.
• Proficient in MS Office Suite
• Comfortable and efficient using computers and varying software to accomplish assigned tasks.
• Bilingual English / Spanish skills preferred
• Valid Driver's License

About the Maids :

The Maids is a residential cleaning company founded in Omaha, Nebraska. We have been a premier, family-owned cleaning company in Omaha for over 40 years and are consistently rated highly for customer satisfaction.

If you are looking for a caring and family orientated company we would love to hear from you!

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