Dispatcher/Office Manager

1-Tom-Plumber Tri-Cities; Saginaw (MI); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Bonus Opportunities

Free uniforms

Job summary

1-Tom-Plumber Tri-Cities is seeking an Office Manager/Dispatcher in Michigan to oversee employee files, staffing, payroll, A/R, A/P, and overall financial operations to keep the business on track with its goals.

You will coordinate scheduling, handle client and vendor communications, maintain records, assist with marketing and sales efforts, and provide reliable administrative support to ensure smooth daily operations for our team and customers.

Qualifications

• Strong customer service skills.
• Team player with positive attitude.
• Good time management and organizational skills.
• Problem solving and attention to detail.
• Excellent verbal and written communication.
• Self-motivated with a sense of urgency.

Responsibilities

• Review receipts/job notes for accuracy and completeness.
• Communicate and build relationships with staff, clients, vendors, and other key players.
• Process employee payroll and maintain proper records.
• Schedule/direct staff in customer intake and service calls.
• Maintain office tasks: supplies, data, client notes, marketing/sales support, admin duties.
• Answer client calls and provide responses to service queries.
• Other duties as assigned.

Education

High School diploma or equivalent

Job description

Benefits

• Bonus Opportunities
• Free uniforms

Office Manager/Dispatcher Description

The Office Manager will be responsible for employee files, staffing, A/R, A/P, payroll, compliance, and the financial needs of the company while ensuring that the company is on track to meet its financial goals.

Responsibilities

• Review receipts/job notes for accuracy, and completeness.
• Communicate and build relationships with staff members, clients, vendors, and other key players.
• Process employee payroll and maintain proper records.
• Schedule/direct staff in customer intake and schedule customer service calls.
• Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing/sales efforts, and general office admin duties.
• Answer client calls; provide responses and feedback to clients regarding service queries.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Strong customer service skills.
• Team player, energetic, positive attitude.
• Good time management skills.
• Problem solving skills, attention to detail.
• Previous administrative office experience.
• Excellent verbal and written communication.
• Must be self motivated and have a sense of urgency.