Office Manager

MassMutual; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

MassMutual is looking for a motivated Office Manager for its New York office to enhance the in-office experience. This role focuses on facilities support, managing guest experiences, facilitating employee needs, and handling various operational tasks while ensuring a positive atmosphere.

Benefits

Networking opportunities

Access to learning content

Strong ethical business practices

Qualifications

• 5+ years of office experience required.
• Job requires standing and sitting for processing emails and administrative tasks.
• Excellent communication and interpersonal skills essential.

Responsibilities

• Greet guests and provide office support.
• Assist employees with onboarding and meeting needs.
• Manage vendor relationships and budgetary support activities.

Skills

Customer Service

Communication

Organizational Skills

Interpersonal Skills

Problem Solving

Education

High School Diploma or GED

Job description

Office Manager

Workplace Experience Team

Full-Time

New York, NY

The Opportunity

As a Workplace Facilities Operations Specialist you will be responsible for the New York 2 Park Avenue office operations. MassMutual is seeking a motivated individual to work on the Workplace Experience Team. The role will be to provide facilities support to MassMutual employees.

The Impact

MassMutual is seeking a motivated individual to join the Workplace Experience Team to provide an positive in-office experience.

Key Responsibilities Include:

• Welcome and greet guests
• Work with HR/Onboarding to support employees on their Day 1 in the office
• Provide onsite meeting support/assistance for the NY office
• Assist Space Design team with moves, adds, and changes
• Provide feedback to the Space team on changes to the office
• Ad Hoc support and requests for employees
• Process work order requests: visitor clearance, maintenance, issues, COI
• MM security onsite liaison
• Manage third party vendor badge process for NY, Boston, and Springfield campuses
• Monthly AED inspections
• OER plan coordinator
• Badges; new badges, lost badges, badge issues
• Respond to email requests received in a timely manner
• Budgetary support
• Vendor relationship management
• Backup invoice processing for Boston campus
• Order and track kitchen supplies and snack program to remain within budget provided
• Procurement liaison
• Contract reviews
• Negotiate new contracts and rates for contract renewals with procurement support
• Manage locker assignments and resets (as needed)

The Minimum Qualifications

• High School Diploma or GED
• 5+ years of office experience
• Job requires employee to regularly stand for periods of time and provide office tours
• Job requires employee to sit for periods of time to process email request, and various administrative tasks

The Ideal Qualifications

• 10+ years of relevant experience
• High degree of customer service ability
• Works well with minimal direct supervision
• Excellent communication and interpersonal skills
• Organized and resourceful
• Customer focused
• Self-starter
• Patience and ability to remain calm during stressful situation

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Workplace Experience Team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-MM1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.