Office Manager

Thoughtful Craftsmen; Milwaukee (WI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in historic restoration seeks a dedicated Office Manager to streamline operations and enhance organizational efficiency. This pivotal role demands strong communication and organizational skills, with a focus on maintaining clarity and consistency in a fast-paced environment. You will oversee HR administration, collaborate with external accounting, and utilize digital tools for effective data management. If you thrive in structured settings and enjoy refining systems, this is the perfect opportunity to make a significant impact in a respectful and professional team atmosphere.

Qualifications

• 3+ years in office management or administrative operations, preferably in construction.
• Familiarity with financial tracking tools and basic bookkeeping processes.

Responsibilities

• Maintain and improve administrative and operational systems.
• Organize and track project costs, budgets, and billing.
• Coordinate clear communication between office, field staff, clients, and vendors.

Skills

Organizational Skills

Communication Skills

Time Management

Analytical Skills

Education

Bachelor's Degree

Tools

Google Workspace

QuickBooks

Buildertrend

Job description

Thoughtful Craftsmen Inc. is Milwaukee’s top expert in restoration and preservation of historic

properties. We specialize in working with owners of historic and pre-World War II buildings

throughout Wisconsin, helping them restore and maintain their homes’ architectural charm and

original beauty. We use only the highest quality materials and craftsmanship, with a keen focus on preserving the unique features of historic homes.

About the Role:

The Office Manager is a key player in keeping our daily operations running smoothly, with a focus on accuracy, organization, and dependable follow-through. This role is perfect for someone who thrives in structured environments, takes ownership of processes, and enjoys building systems others can rely on. Your contributions will bring clarity, consistency, and efficiency to a fast-paced workplace.

Success in this role requires strong communication and organizational skills, along with the ability to shift priorities while keeping track of ongoing tasks. You’ll oversee HR administration and collaborate with our external accounting firm on bookkeeping. Proficiency with digital tools is essential for managing and reporting on frequently changing data.

Key Responsibilities:

• Maintain and improve administrative and operational systems that support the field and leadership teams.
• Organize and track project costs, budgets, billing, and reporting in collaboration with accounting.
• Ensure all subcontractor paperwork, certificates, and compliance documentation are accurate and up to date.
• Maintain internal schedules and calendars for key construction milestones, meetings, and deadlines.
• Prepare and manage EOS Scorecards, Rocks, and To-Dos, supporting weekly Level 10 Meetings.
• Coordinate clear, documented communication between office, field staff, clients, and vendors.
• Monitor internal workflows, identify inefficiencies, and recommend improvements.
• Maintain company records and ensure all files are well-organized and consistently updated.

Ideal Qualities:

• Highly organized with strong attention to detail.
• Steady, dependable, and committed to accuracy.
• Prefers clear expectations, well-defined roles, and consistent routines.
• Finds satisfaction in refining systems and maintaining order.
• Analytical and thoughtful in decision-making.
• Time management and flexibility -able to juggle multiple tasks and adjust priorities without losing track of other assignments.
• Comfortable working behind the scenes and supporting a team through process and structure.

Preferred Experience:

• 3+ years in an office management or administrative operations role, preferably in construction or a related field.
• Familiarity with financial tracking tools and basic bookkeeping processes (QuickBooks knowledge a plus).
• Experience with Google Workspace and project management platforms (Buildertrend)
• Understanding or interest in working within the EOS (Traction) framework.

Work Environment and Expectations:

• Clear communication, consistent structure, and realistic timelines.
• A team that values professionalism, documentation, and mutual respect.
• Opportunities to suggest process improvements and take ownership of your systems.
• A stable, respectful environment where your reliability and quality of work are deeply appreciated.

To Apply:

Please send your resume and a short introduction about how your strengths align with this role to [e-mail]. If you’re motivated by clarity, consistency, and getting things right — we’d love to hear from you.