Office Manager

Beyond Podiatry; Milford (OH); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k

Job summary

Beyond Podiatry is seeking an experienced Office Manager to oversee daily medical office operations, including scheduling, billing, and patient flow. You will lead front office staff, coordinate insurance processes, and ensure HIPAA compliance while maintaining high-quality patient service.

The role requires strong organizational skills, healthcare knowledge, and proficiency with EHR systems and practice management software. Travel between local offices is expected.

Qualifications

• Bachelor's degree in healthcare administration or related field preferred.
• Proven experience in medical office management or similar healthcare admin role.
• Strong understanding of medical billing, insurance, and healthcare regulations.
• Excellent communication and interpersonal skills.
• Proficiency with healthcare software and EHR systems.
• Demonstrated leadership and team management abilities.
• Strong organizational and multitasking skills.

Responsibilities

• Oversee daily medical office operations including scheduling and patient flow.
• Supervise front office staff and provide team leadership and training.
• Ensure positive patient experience from appointment to billing.
• Manage appointment scheduling and optimize calendars for provider efficiency.
• Coordinate billing and insurance processes and verify coverage.
• Maintain patient records in compliance with privacy regulations.
• Manage relationships with medical suppliers and vendors.
• Ensure HIPAA compliance and implement office policies.
• Oversee facilities, equipment, and IT coordination as needed.
• Travel between local offices as required.

Skills

Healthcare administration

Office management

Billing & Insurance

Leadership

Communication

EHR proficiency

Education

Bachelor's in healthcare administration

Tools

Practice management software

Microsoft Office

EHR software

Job description

Description

We are seeking an experienced and dedicated Office Manager to join our medical office team. The Office Manager will play a crucial role in ensuring the smooth and efficient day-to-day operations of the office, with a focus on providing exceptional patient care and support to our medical staff. This role requires strong organizational skills, healthcare knowledge, and the ability to manage administrative processes in a medical setting.

Key Responsibilities

• Office Operations: Manage and oversee the daily operations of the medical office, including scheduling, patient flow, and administrative processes.
• Team Management: Supervise front office staff and support personnel, providing leadership, training, and support to ensure a high level of patient service and operational efficiency.
• Patient Experience: Ensure that patients receive a positive and efficient experience, from appointment scheduling and check-in to follow-up and billing.
• Appointment Scheduling: Oversee appointment scheduling, manage patient calendars, and optimize scheduling to minimize wait times and maximize provider efficiency.
• Billing and Insurance: Coordinate billing and insurance processes, including verifying patient insurance coverage and resolving billing inquiries.
• Health Information Management: Maintain and manage patient medical records, ensuring compliance with privacy and confidentiality regulations.
• Vendor and Supplier Management: Establish and maintain relationships with medical suppliers, ensuring timely procurement of medical supplies and equipment.
• Regulatory Compliance: Ensure compliance with healthcare regulations and standards, including HIPAA, and oversee the implementation of policies and procedures.
• Facilities Management: Maintain a clean, organized, and safe medical office environment, ensuring compliance with healthcare safety and infection control protocols.
• Technology and Equipment: Oversee the functioning of medical equipment and technology in the office, coordinating IT support as needed.
• Travel between local offices
• Other duties as assigned

Requirements

• Bachelor's degree in healthcare administration, business administration, or a related field (preferred).
• Proven experience in medical office management or a similar healthcare administrative role.
• Strong understanding of medical billing, insurance, and healthcare regulations.
• Excellent communication and interpersonal skills.
• Proficiency in healthcare software and electronic health records (EHR) systems.
• Leadership and team management skills.
• Strong organizational and multitasking abilities.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance
• Paid Time Off
• 401k