Office Manager

Women's Health Arizona; Phoenix (AZ); On-site; USD 52,000 - 65,000; Full time

Job summary

Women's Health Arizona is seeking an experienced Office Manager to lead a busy clinic administrative team in Phoenix. You will oversee staff, scheduling, medical records, insurance verification, and billing processes to keep operations efficient and patient-focused.

The ideal candidate has 3–5 years in healthcare office management, strong leadership and organization, proficiency with EHR and billing software, and excellent communication to support patients and providers alike.

Qualifications

• 3–5 years of office management experience in a healthcare or medical practice.
• Strong leadership and supervisory abilities.
• Excellent organizational skills and attention to detail in a fast-paced environment.
• Proficient with office management software, EHR systems, and medical billing software.
• Strong communication and interpersonal skills with patients, providers, and staff.
• Knowledge of healthcare regulations and billing practices.

Responsibilities

• Staff management and supervision of receptionists, medical secretaries, and administrative assistants.
• Coordinate patient scheduling, registration, records, and insurance verification.
• Oversee billing procedures, payments, and efficient registration processes.
• Ensure patient check-in/check-out accuracy and privacy compliance.
• Maintain quality assurance and compliance with policies and standards.
• Manage relationships with vendors and procurement of office supplies.

Skills

Staff management

Leadership

Organizational skills

Communication

Healthcare regulations

Patient experience focus

Tools

EHR systems

Billing software

Job description

Description

The Office Manager will be responsible for managing office staff, coordinating administrative functions, and ensuring efficient and effective office operations. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a background in healthcare administration.

Job Description

Job Description

Description

The Office Manager will be responsible for managing office staff, coordinating administrative functions, and ensuring efficient and effective office operations. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a background in healthcare administration.

Responsibilities

• Staff Management and Supervision: Recruit, hire, train, and supervise office staff, including receptionists, medical secretaries, and administrative assistants. Provide leadership, guidance, and support to office staff, fostering a positive and productive work environment.
• Administrative Coordination: Coordinate administrative functions, including patient scheduling, appointment management, medical records management, and insurance verification. Oversee patient check-in and check-out processes, ensuring efficient and accurate registration and billing procedures.
• Insurance Verification and Authorization: Coordinate insurance verification and authorization processes for patient appointments, procedures, and services. Verify patient insurance coverage, eligibility, and benefits, and obtain pre-authorizations and referrals as needed.
• Patient Relations and Customer Service: Serve as a point of contact for patient inquiries, concerns, and complaints, and address patient issues in a timely and professional manner. Ensure high-quality customer service and patient satisfaction by providing courteous and compassionate assistance to patients and their families.
• Quality Assurance and Compliance: Ensure compliance with regulatory requirements, practice policies, and industry standards for office operations, patient privacy, and confidentiality. Implement quality assurance measures, audit procedures, and performance improvement initiatives to enhance office efficiency and effectiveness.
• Vendor Management and Supplies Procurement: Manage relationships with vendors, suppliers, and service providers to ensure timely delivery of office supplies, equipment maintenance, and support services. Coordinate procurement of office supplies, medical equipment, and other resources needed for office operations.

Requirements

• Minimum of 3-5 years of experience in office management, preferably in a healthcare or medical practice setting.
• Strong leadership and supervisory skills, with the ability to motivate and inspire office staff to achieve excellence in their roles.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in using office management software, electronic health records (EHR) systems, and billing software.
• Strong communication and interpersonal skills, with the ability to interact effectively with patients, healthcare providers, and administrative staff.
• Knowledge of healthcare regulations, compliance requirements, and billing practices.
• Commitment to providing high-quality patient care and ensuring a positive patient experience.