Office Manager

COLLIER CARE LLC; Canton (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job summary

COLLIER CARE LLC is seeking an Office Manager to oversee daily administrative operations and support management, staff, individuals served, and families. The candidate should be organized, compassionate, and able to thrive in a fast-paced environment.

Preferred experience includes working with DODD services, Medicaid waiver programs, or developmental disability services. Proficiency in Microsoft Office and strong communication skills are essential for success in this role.

Qualifications

• High school diploma or GED required.
• Experience as an Office Manager or similar position preferred.
• Proficient in MS Office (Word/Excel/Outlook).
• Strong written and verbal communication, attention to detail.

Responsibilities

• Oversee daily office operations and ensure tasks are completed efficiently.
• Maintain accurate records for employees, individuals served, and agency with confidentiality.
• Assist with onboarding, scheduling, timekeeping and personnel documentation.
• Monitor documentation, certifications, trainings, and compliance deadlines.
• Support DODD-related documentation, audits and quality assurance activities.

Skills

Microsoft Office

Time management

Communication skills

Detail oriented

Records management

Education

High school diploma or GED

Tools

Excel

Outlook

Electronic documentation system

Job description

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement

Job Summary

We are seeking a dependable, organized, and detailed-oriented Office Manager to join our team. The Office Manager will oversee the daily administrative operations of our agency and provide support to management, staff, individuals we serve, and their families. The ideal Candidate will be professional, compassionate, highly organized, and comfortable working in a fast pace environment. Experience with DODD services, Medicaid waiver programs, or developmental disability service is preferred.

Responsibilities

• Oversee the daily operations of the office and ensure administrative tasks are complete efficiently.
• Maintain accurate employee, individual, and agency records in accordance with confidentiality and DODD requirements.
• Assist with employee onboarding, scheduling, timekeeping, personnel documentation.
• Monitor required documentation, certifications, training records, and compliance deadlines.
• Assist with DODD-related documentation, audits, inspection, and quality-assurance activities.
• Communicate professionally with individuals served, guardians/families, employees, SSA, and other service providers.
• Process invoices, billing paperwork, payroll documentation, and other administrative records as needed.
• Order office supplies and assist with vendors and facility coordination.
• Support the operational manager/Owner with special projects and daily operation needs.
• Protect confidential information and maintain compliance with HIPPA and Agency policies.
• Maintain organized electronic and paper filings.

Qualifications

• High school diploma/GED required, some college preferred
• Previous experience as an Office Manager or similar position preferred
• Understanding of office equipment, systems, and procedures
• Skilled in Microsoft Office, Excel, and Outlook, and electronic documentation system
• Excellent time management skills and ability to prioritize multiple tasks
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills