Office Manager

Ecco Living; Los Angeles (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Paid time off, sick time, and holidays

Mileage reimbursement

Job summary

Ecco Living is seeking an organized Office Manager to run the administrative side of our Los Angeles operation, ensuring leasing, maintenance, and field teams move smoothly.

You will keep files in order, coordinate with vendors, respond to residents, and maintain an efficient office as we grow. This full-time role requires attention to detail, ownership, and reliability.

Qualifications

• Minimum 2 years of office management or senior admin experience, preferably in property management or real estate.
• Excellent written and verbal communication skills with high attention to detail.
• Proficiency in Microsoft Office and Google Workspace; experience with property management software such as AppFolio or Yardi is a strong plus.
• Comfort with basic accounting and handling confidential information; reliable team player.

Responsibilities

• Run day-to-day office operations including phone, email, and mail.
• Coordinate schedules, meetings, and appointments for leasing and maintenance teams.
• Serve as first point of contact for residents; respond to requests and complaints promptly.
• Route emergency maintenance requests and follow up until resolved.
• Organize and maintain property files, leases, contracts, and insurance certificates.
• Support resident onboarding, lease administration, renewals, and move-in/move-out paperwork.
• Coordinate with vendors to schedule maintenance and gather quotes; track invoices.
• Maintain office supplies and inventory; place orders and coordinate deliveries.
• Assist with basic bookkeeping tasks and expense tracking.
• Keep property management software current and accurate.
• Document and improve office processes to increase team efficiency.

Skills

Organizational skills

Communication

Attention to detail

Discretion

Team player

Bilingual (English/Spanish)

Basic accounting

Tools

Microsoft Office

Google Workspace

AppFolio

Yardi

Job description

Ecco Living is a Los Angeles property management company specializing in apartment, co-living, and student housing communities. We are looking for an organized, proactive Office Manager to run the administrative side of our operation and keep our leasing, maintenance, and field teams moving.

This is a central role. You will be the person who keeps files in order, vendors scheduled, residents responded to, and the office running without friction. We are looking for someone who is detail-oriented, takes ownership, and follows through without needing to be asked twice.

What You'll Be Doing:

• Running the day-to-day operations of the office, including phone calls, email, and mail correspondence.
• Coordinating schedules, meetings, and appointments for the leasing and maintenance teams.
• Serving as a first point of contact for residents, responding to requests and complaints promptly and professionally.
• Routing emergency maintenance requests to the right team and following up until they are resolved.
• Organizing and maintaining property files, leases, contracts, insurance certificates, and other records.
• Supporting resident onboarding, lease administration, renewals, and move-in and move-out paperwork.
• Coordinating with vendors and contractors to schedule maintenance and repairs, gathering quotes, and tracking invoices.
• Maintaining office supplies and inventory, placing orders, and coordinating deliveries.
• Assisting with basic bookkeeping tasks, expense tracking, and reconciliation support.
• Helping keep our property management software current and accurate.
• Documenting and improving office processes so the team runs more efficiently as we grow.

What We're Looking For:

• Minimum 2 years of office management or senior administrative experience, preferably in property management or real estate.
• Strong organizational skills and the ability to prioritize competing tasks and hit deadlines.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy in record-keeping and documentation.
• Proficiency in Microsoft Office and Google Workspace. Experience with property management software such as AppFolio or Yardi is a strong plus.
• Comfort with basic accounting and financial tasks.
• Ability to handle confidential information with discretion.
• Reliable, punctual, and a genuine team player.
• Bilingual English and Spanish is a plus.

What We Offer:

• Salary of $60,000 to $70,000 per year, depending on experience.
• Health, dental, and vision insurance allowance.
• 401(k) retirement plan.
• Paid time off, sick time, and paid holidays.
• Mileage reimbursement for work-related travel.
• Consistent full-time schedule, Monday through Friday, 9am to 6pm.
• Opportunities for advancement as we continue to expand throughout Los Angeles.

Work Location: In-person at our Los Angeles office, with occasional travel to properties.

If you are an organized, dependable professional who likes being the person everything runs through, we would like to hear from you.