Assistant Property Manager (48441)

Two Coast Living; Gaithersburg (MD); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan with auto-enrollment after

40 vacation hours in first year

Paid sick leave & six paid holidays

Job summary

Two Coast Living is seeking an Assistant Property Manager to support a multifamily property with leasing oversight, maintenance oversight, and administrative duties. You will work with a Property Manager or Area Manager to supervise leasing and maintenance staff and to deliver exceptional service to residents and vendors.

You will use AMSI and Entrata to drive revenue, keep accurate records, and ensure timely rent collection, while maintaining the property's appearance and operational

Qualifications

• Two+ years of multifamily property management experience.
• Experience supervising two or more employees preferred; capable of leading a team.

Responsibilities

• Assist in leasing oversight and maintenance oversight to ensure property looks its best.
• Work with a Property Manager or Area Manager to lead leasing and maintenance staff and provide excellent service.
• Use AMSI and Entrata to drive revenue, maintain competitive rents, and ensure accurate recordkeeping and rent collection.
• Communicate effectively with residents, employees, and vendors and resolve issues promptly.
• Prepare operational reports and manage administrative tasks.

Skills

Communication

Customer service

Leadership

Time management

Attention to detail

Education

Associate or higher degree

Equivalent work experience

Tools

AMSI

Entrata

MS Office

Job description

As an Assistant Property Manager, you support managing a multifamily property in various areas, including leasing oversite, maintenance oversite, administrative functions, and operational reporting.

The How…

Using your two-plus years of multifamily property management experience, you will work with a Property Manager or Area Manager to manage a team of leasing and maintenance professionals to provide exceptional service and support to our residents, employees, and vendors.

You will use your experience with multifamily property management software such as AMSI and Entrata to drive revenue and ensure competitive rental rates at leasing and accurate recordkeeping, reporting, and timely rent collection each month.

Your keen eye for detail is essential for prioritizing work and ensuring that the property always looks its best and operates at its peak.

You aren’t afraid to engage in difficult conversations with employees and residents, hearing their concerns and issues and seeking to understand and find a resolution; this may mean escalating concerns promptly to your supervisor for further review.

You look to positively impact people’s lives by providing current and future residents with a stress-free and informed rental experience. Your friendly and efficient approach is perfect for engaging every person who walks through the office door.

The Details…

• You will work full-time, generally on the busiest days of the week, including Fridays and Saturdays weekly (and at least one Sunday a month) and on Holidays, during peak business hours, including at least one closing shift weekly
• During high-traffic holiday periods, the position is scheduled according to Company standards; the supervisor must approve schedules
• We offer many benefits to meet your needs, including medical, dental, vision, and basic life insurance options. The company provides auto-enrollment in its 401(k) plan after 60 days of employment. New employees accrue 40 vacation hours in the first year and earn paid sick leave per state requirements*. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year**.

Qualifications

Required Skills and Abilities

• Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethics
• Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled
• Demonstrates excellent verbal and written communication skills with the ability to speak and write free of typos or grammatical mistakes
• Ability to communicate with current and future residents, vendors, staff, management, and others effectively and professionally
• Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality
• Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines, demonstrates a responsible, accountable, and mature disposition coupled with a desire to excel
• Team player with excellent leadership, supervisory, analytical, and reasoning skills
• Has a natural disposition for sales and understands sales techniques and processes
• Ability to function well in a fast-paced, high-volume environment
• Proficiency with Microsoft Office Suite or related software

Education And Experience

• Must have obtained or is in the pursuit of an associate or undergraduate degree(s) and/or have equivalent work experience working in large multifamily real estate properties required
• A minimum of 2 years of residential property management experience with a proven track record in leasing or sales plus a minimum of 1 year of experience supervising two or more employees is required
• Proficient computer skills, including using Microsoft Office products in an office environment
• Familiarity with general business and accounting concepts and practices; ability to read, understand, and develop financial statements; high-school graduate-level mathematical proficiency required
• Valid driver’s license to operate company-owned vehicles or to utilize own vehicle for work

Physical Requirements

• Expected work hours:
• Must work on the busiest days of the week, including Fridays and Saturdays weekly (and at least one Sunday a month) and on Holidays, during peak business hours, including at least one closing shift weekly
• During high-traffic holiday periods, the position is scheduled according to Company standards; the supervisor must approve schedules
• Travel: Occasionally, may need to drive a company or personal vehicle for business
• Work environment and physical demands:
• General office environment, ability to lift or move items weighing up to 10 pounds
• Ability to move about the property to perform assigned tasks and responsibilities, including sitting or standing for extended periods, walking, and climbing stairs to perform functions in various weather conditions and variable climates
• FLSA Status: Exempt

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Two Coast Living is an Equal Opportunity Employer.

We will consider all qualified Applicants for employment, including those with Criminal Histories (arrest and conviction records), in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.