Office Manager

Affordable Dental Incorporated

Los Angeles (CA)

On-site

USD 65,000 - 95,000

Full time

2 days ago

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Benefits offered by this job

Paid sick time

Friendly work environment

Professional growth opportunities

Job summary

Affordable Dental in Los Angeles is seeking a highly organized, experienced Full-Time Office Manager to oversee daily operations, supervise staff, and ensure smooth patient relations within a busy dental practice. The ideal candidate has 5+ years in a dental office, is proficient with HIPAA and billing processes, communicates well, and is reliable.

Spanish is a plus; EagleSoft experience is preferred. This day-shift role runs Monday–Friday (9am–6pm) with a competitive salary of $65,000–$95,000

Qualifications

5+ years experience in a dental office as receptionist or admin.
Experience leading office staff and scheduling.
HIPAA compliance experience and privacy awareness.

Responsibilities

Oversee day-to-day dental practice operations.
Lead receptionists and administrative staff; provide training and guidance.
Coordinate patient scheduling and optimize calendar to avoid delays.
Handle patient inquiries professionally; resolve issues promptly.
Supervise billing, collections, and insurance claims.

Skills

Communication

Customer service

Organization

Multitasking

Punctuality

Spanish language

EagleSoft

Tools

EagleSoft

Job description

Office Manager Needed: Join Our Dental Team!

We are seeking a highly organized, experienced, and personable Full-Time Office Manager to oversee the daily operations of our dental office. The Office Manager will be responsible for managing office staff, ensuring smooth administrative operations, handling patient relations, and assisting in the development and implementation of office policies and procedures. This individual will play a key role in ensuring an efficient, patient-focused environment.

Pay

$65,000 - $95,000 per year

Shift & Schedule

Day shift
Monday to Friday

Monday to Friday (9am-6pm)

Requirements

Years of Professional Experience: Experienced Dental receptionist / admin with 5+ years of practice

minimum of 5 years experience in dental office

Preferences

Previous experience in a dental office setting is required
Proficiency in Spanish is highly preferred
Familiarity with EagleSoft software is a plus
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Reliable and punctual with a professional demeanor

Job Description

Oversee office operations, ensuring smooth and efficient day-to-day functioning of the dental practice.
Manage office staff, including receptionists, dental assistants, and other administrative team members, providing training, leadership, and guidance as needed.
Coordinate patient scheduling, ensuring that appointment slots are filled, and the schedule is optimized to avoid delays or bottlenecks.
Handle patient inquiries and concerns with professionalism, resolving issues promptly and ensuring patient satisfaction.
Supervise billing and collections, ensuring that patient accounts are accurate, payments are processed efficiently, and insurance claims are submitted in a timely manner.
Assist with financial management, including budgeting, payroll, and reporting, to ensure the financial health of the practice.
Maintain patient records and ensure compliance with HIPAA regulations and confidentiality standards.
Ensure the office is adequately stocked, including ordering supplies, equipment, and managing inventory levels.
Implement office policies and procedures to improve workflow, efficiency, and patient experience.
Assist with marketing efforts to promote the dental practice, including managing social media accounts, updating the website, and overseeing community outreach efforts.
Monitor office performance, tracking key metrics such as patient satisfaction, office revenue, and staff productivity, and providing reports to the dentist or owner.
Coordinate with external vendors and service providers for equipment maintenance, repairs, and office needs.
Maintain a clean, organized, and welcoming office environment, ensuring it is in compliance with health and safety regulations.
Ensure all office operations adhere to state and federal regulations, including OSHA and HIPAA standards.