Office Manager

Allied OMS; Marquette (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health insurance

Company Paid Life Insurance

Paid time off (if applicable)

Vision insurance

Job summary

Allied OMS is seeking an Office Manager to drive smooth operations in a surgical office setting. You will manage scheduling, records, insurance verification, and oversee administrative staff while ensuring excellent patient and family service.

Responsibilities include billing oversight, budgeting support, and marketing tasks. The role requires healthcare administrative experience, strong organizational skills, and the ability to handle confidential information with discretion.

Qualifications

• Bachelor’s degree preferred.
• 2+ years of experience in an office management role, preferably in healthcare or dental settings.
• Excellent communication and interpersonal skills, especially with children and their parents.
• Strong organizational skills and attention to detail.
• Proficient in MS Office and practice management software.
• Knowledge of basic dental terminology.
• Willingness to support marketing efforts and contribute ideas.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Manage front office operations, including scheduling, records management, and insurance verification.
• Supervise administrative staff, including hiring, training, and performance evaluations.
• Foster a positive work environment.
• Greet and welcome patients and their families.
• Assist with administrative tasks, including filing and data entry.
• Oversee billing, coding, and collections; prepare financial reports and assist budgeting.
• Schedule appointments and manage the calendar efficiently.
• Ensure HIPAA and OSHA compliance within the office.
• Serve as liaison between surgical team, patients, vendors, and insurers.
• Assist in marketing efforts, including social media updates and email campaigns.

Skills

Communication skills

Organizational skills

Interpersonal skills

Dental terminology

Marketing support

Confidentiality

Education

Bachelor's degree in healthcare administration or related field

Tools

MS Office

Practice management software

Job description

Job Type

Full-time

Description

Job Summary

As our Office Manager, you'll be the core of our practice, responsible for ensuring smooth operations and providing outstanding customer service. Your role will include managing schedules and overseeing administrative tasks, making you essential for fostering a positive experience for both patients and staff. Other duties and responsibilities as assigned by supervisor.

Major Responsibilities

• Manage front office operations, including help with patient scheduling, records management, and insurance verification.
• Supervise administrative staff, including hiring, training, and performance evaluations.
• Foster a positive work environment.
• Greet and welcome patients and their families with a warm and friendly demeanor.
• Assist with administrative tasks, including filing, data entry, and managing patient records.
• Oversee billing, coding, and collections processes. Prepare Financial reports and assist in budgeting.
• Schedule appointments and manage the appointment calendar efficiently.
• Ensure the office adheres to all local, state, and federal regulations including HIPAA and OSHA standards.
• Serve as a liaison between the surgical team and patients, as well as with external vendors and insurance companies.
• Assist in marketing efforts, including but not limited to social media updates, email campaigns, and promotional events.

Qualifications

• Bachelor’s degree in healthcare administration, business management, or a related field preferred.
• 2+ years of experience in an office management role, preferably in a healthcare or dental setting.
• Excellent communication and interpersonal skills, especially with children and their parents.
• Strong organizational skills and attention to detail.
• Proficient in office software (e.g., MS Office, practice management software).
• Knowledge of basic dental terminology
• Willingness to support marketing efforts and contribute creative ideas.
• Ability to handle sensitive information with confidentiality.

Working Conditions/Physical Requirements

• Primarily based in a surgical office, with a typical office setup, including a reception area, private offices, and treatment rooms.
• Standard business hours
• Work closely with professionals, administrators, and patients.
• Sitting [80%]
• Standing [20%]
• Occasionally lift and move office supplies or equipment (up to 25 pounds).

Benefits

• 401(k)
• Dental Insurance
• Health insurance
• Company Paid Life Insurance
• [Paid time off (if applicable)]
• Vision insurance