Office Manager

Superior Services RSH Inc.; Lansing (MI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health savings account

Employer-paid life insurance

401(k) with employer match

Paid holidays and vacation

Job summary

Superior Services RSH, Inc. in Lansing, MI seeks an Office Manager to oversee day-to-day operations, coordinate administrative and logistical tasks, and support multiple departments. The role involves handling HR duties, coordinating material orders, and managing customer communications.

You will also assist with job planning, setup, and financial tasks, including bank reconciliations and payroll taxes, contributing to a smooth, efficient office environment.

Qualifications

• High school diploma or equivalent required; further education a plus.
• Experience in administrative or coordination roles preferred.
• Proficiency with office technology and CRM software.
• Ability to work independently and collaboratively within a team.
• Strong problem-solving skills and ability to handle multiple priorities.

Responsibilities

• Coordinate material orders and deliveries.
• Schedule and track inspections, warranties, and service leads.
• Handle HR tasks, including onboarding, managing 401k plans, and maintaining employee records.
• Assist with financial tasks such as bank reconciliation, payroll taxes, and vendor statement reconciliation.
• Manage customer and vendor communications.
• Assist with job setup, planning, and coordination from start to finish.
• Answer inbound calls, assist customers, and direct messages to appropriate team members.

Skills

Independent worker

Multi-tasking

Problem solving

Team player

Education

High school diploma or equivalent

Tools

CRM software

Job description

Are you looking to join a company with a stellar reputation and a clear vision for the future?

Do you thrive in a dynamic environment where no two days are the same?

Are you excited by the opportunity to grow and learn in a supportive team?

Join the award-winning team at Superior Services R.S.H., Inc., Michigan’s #1 Duro-Last roofing installer, as an Office Manager. This role is crucial in ensuring smooth day-to-day operations, coordinating various administrative and logistical tasks, and supporting multiple departments.

What You’ll Do

• Coordinating material orders and deliveries.
• Scheduling and tracking inspections, warranties, and service leads.
• Handling HR tasks, including onboarding, managing 401k plans, and maintaining employee records.
• Assisting with financial tasks such as bank reconciliation, payroll taxes, and vendor statement reconciliation.
• Managing customer and vendor communications.
• Assisting with job setup, planning, and coordination from start to finish.
• Answering incoming phone calls, assisting customers with inquiries, and directing calls or messages to the appropriate team members in a courteous and professional manner.

What You Bring

• High school diploma or equivalent required; additional education or certification is a plus.
• Experience in an administrative or coordination role preferred.
• Proficiency with office technology, CRM software, and mobile apps.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to handle multiple priorities.
• Health, dental, and vision insurance
• Health savings account
• Employer-paid life insurance
• 401(k) with up to 4% employer match
• Paid holidays and vacation

This position is available immediately.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Schedule: Day Shift, Monday through Friday

Work Location: On-site at our Lansing, MI headquarters

Superior Services RSH is an Equal Opportunity Employer

As your trusted commercial roofing contractor, we're here to solve your roofing needs all year long, even during the winter months.