Office Manager

DDCA; Lakeland (FL); On-site; USD 50,000 - 55,000; Full time

Job summary

A leading healthcare practice is seeking an Office Manager to ensure the smooth daily operations of a busy gastroenterology office in Lakeland, FL. The ideal candidate will be organized and dependable, overseeing staff and patient flow while maintaining compliance and operational excellence. Join a compassionate team dedicated to providing accessible digestive care.

Qualifications

• Previous experience in a managerial role is required, preferably in a medical office setting.
• Strong interpersonal, organizational, and problem-solving skills are essential.
• Familiarity with general medical office procedures is advantageous.

Responsibilities

• Supervise front desk staff and manage daily scheduling and patient flow.
• Ensure compliance with HIPAA and maintain a welcoming environment for patients.
• Oversee documentation, insurance verification, and EHR systems management.

Skills

Organizational skills

Problem-solving skills

Interpersonal skills

Education

Experience in a managerial role

Familiarity with EHR systems

Job description

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Manager – Digestive Disease Care for All

Location:[Insert Location]

Job Type:Full-Time

Responsibilities:

As the Office Manager atDigestive Disease Care for All, you will play a vital role in ensuring the smooth daily operations of a busy, patient-centered gastroenterology practice. This position is ideal for someone who ishighly organized, dependable, and committed to creating a positive experience for both patients and staff. You will serve not only as the administrative leader but also as a cornerstone of consistency and professionalism in the office.

Key Responsibilities Include:

•Supervise front desk staff, medical assistants, and administrative personnel

•Manage daily scheduling, provider coordination, and patient flow

•Oversee office and medical supply inventory and purchasing

•Ensure a welcoming and respectful environment for all patients

•Address and resolve patient concerns with professionalism and empathy

•Maintain compliance with HIPAA and other regulatory standards

•Operational Excellence

•Oversee documentation, insurance verification, and billing coordination

•Work closely with billing/coding teams to support timely reimbursements

•Manage EHR systems and assist with staff onboarding and training

•Promote a collaborative, solutions-oriented work environment

•Set an example in accountability, punctuality, and professionalism

•Assist with hiring, onboarding, and staff development

•Liaise with physicians and leadership to implement operational improvements

•Stay informed of healthcare compliance updates and best practices

•Communicate effectively with vendors, external partners, and internal teams

Qualifications:

•Previous experience in a managerial role is required— preferably in amedical officesetting

•Experience in a gastroenterology practice is a plus, butnot required

•Strong interpersonal, organizational, and problem-solving skills

•Familiarity with EHR systems and general medical office procedures

•Ability to lead with empathy, integrity, and efficiency

If you take pride in being a dependable leader and enjoy fostering a professional, compassionate work environment, we encourage you to apply and join our mission of providing accessible and high-quality digestive care for all.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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