Office Manager

Platinum River INNOVATIONS; Hudson (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with company match

Flexible work options

Paid holidays

Population Health Plan

Responsible Time Off (RTO)

Job summary

Platinum River INNOVATIONS in Hudson, WI, is seeking an Office Manager to lead office activities and drive business success. This role involves managing the tactical business calendar, coordinating office activities, and serving as an internal project manager.

The ideal candidate will possess exceptional organizational skills and experience with EOS and AI tools. Responsibilities include tracking objectives, facilitating meetings, and ensuring effective onboarding processes for employees.

Qualifications

• Hyper focused on detailed activity, task assignments, and follow‑ups.
• Exceptional organizational skills.
• Ability to handle highly sensitive, confidential information.

Responsibilities

• Establish, maintain, and secure approval on plans for corporate objectives.
• Facilitate meetings and scorecard builds.
• Work directly with Benefits Administration and Payroll.

Skills

Detail oriented

Organizational skills

Servant Leadership

Advanced communication

Education

Bachelor's degree or equivalent professional experience

Tools

EOS

AI tools for process automation

Job description

We are looking for a business‑savvy professional who is detail oriented and can assist in driving the business forward. The Office Manager is a leader at Platinum River Innovations and is paramount to business success. On behalf of Platinum River Innovations, the Office Manager is the expert for coordinating office activities both at our home office and at remote employees’ and contractors’ locations.

On a day‑to‑day basis, the Office Manager owns the tactical business calendar and work plans across facilities, equipment, HR, and Finance. The role also acts as an internal project manager for our internal AI tool build activities. Platinum River Innovations runs on EOS, and the Office Manager is accountable for ensuring that standard EOS cadences are followed. The Office Manager partners directly with the CEO & Founder and must embody our core values while collaborating with other leaders and individual contributors to achieve success.

Responsibilities

• Establish, maintain, readout, and secure approval on plans to achieve corporate Rocks, Quarterly and Annual Objectives.
• Facilitate L10 meetings and scorecard build.
• Ensure action items from internal meetings are completed.
• Proactively manage the Visionary’s calendar to ensure high priority objectives are achieved.
• Facilitate Internal Client Engagement Quality Cadences.
• Work directly with Benefits Administration and Payroll.
• Ensure new employees are on‑boarded and off‑boarded effectively.
• Manage the feature enhancement and implementation schedules for internal operations manuals and AI/Automation tools.
• Facilitate local & remote events.
• Track, order, and replace equipment.

Core Values

• Business Outcomes
• Service Orientation
• Innovation Driven
• Career Development

Requirements

Hyper focused on detailed activity, task assignments, and follow‑ups.

Exceptional organizational skills.

Demonstrated Servant Leadership.

Ability to Lead Upward.

Familiarity with EOS.

Advanced verbal and written communication skills with a focus on clarity and conciseness.

Ability to handle highly sensitive, confidential information.

Education and Experience

Prior experience with EOS (preferred).

Prior experience with AI tools for process automation (preferred).

Consulting or Service Industry Experience (preferred).

Bachelor's degree or equivalent professional experience is required.

Travel and Benefits

• Ability to travel to company/industry events (if needed).
• Population Health Plan.
• 401(k) plan with company match.
• Flexible work options.
• Paid holidays.
• Responsible Time Off (RTO).

Equal Opportunity

Platinum River Innovations is an equal opportunity employer that celebrates diversity and provides an inclusive work environment. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. We try our best to accommodate any candidate taking part in the selection process upon request.

About the Company

At Platinum River Innovations, we believe that people are our key differentiator. As our strongest asset, our team is what makes us special and allows us to build long‑term value with our clients. We are a rapidly growing Salesforce consulting partner, focusing on achieving client outcomes through innovations in strategy, implementation, and managed services.

Our experienced team sets us apart by continually solving complex challenges, creating value for our clients, employees, and partners that they cannot find anywhere else. Through business acumen, industry knowledge, and deep technical expertise, Platinum River Innovations is a trusted Salesforce partner committed to remarkable client experiences and outcomes.

As a new, up‑and‑coming Salesforce partner, our leadership team drives outcomes by utilizing 25+ years of experience in the insurance industry, applying it to our company vision: Add Stakeholder (Employee, Client, and Partner) Value. We have a solid foundation and are rapidly expanding. We need talented professionals who are eager to build their careers and grow with us.

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