Office Manager

Kelly; Hartford (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

Kelly is seeking an experienced Business Office Manager to oversee the financial and administrative operations of a nursing facility. You will supervise staff, manage A/R, A/P, GL, and resident trust accounts, and ensure accurate Medicare/Medicaid billing while delivering compassionate service to residents and families.

The role requires strong organization, leadership, and attention to detail, with a focus on compliance and cross‑department collaboration to keep financial operations running

Qualifications

• Experience in Nursing Home/SNF/LTC billing.
• Strong AR/AP, GL, and financial records knowledge.
• Experience supervising Business Office staff.
• Comfortable with various software programs.
• Bachelor's degree in Accounting/Finance preferred.

Responsibilities

• Oversee AR, AP, GL, and Resident Trust Accounts.
• Ensure accurate Medicare and Medicaid billing.
• Maintain accurate, current financial records.
• Supervise Business Office staff.
• Partner with other departments for efficient financial operations.
• Assist residents with business office questions and deliver professional service.
• Help ensure business office processes are accurate and efficient.

Skills

Accounts Receivable

Accounts Payable

General Ledger

Resident Trust Accounts

Medicare/Medicaid billing

Leadership

Customer service

Attention to detail

Education

Bachelor's degree in Accounting or Finance

Tools

Medicare/Medicaid billing software

Job description

Bring your healthcare business office experience to a team where your work directly supports quality care for residents!

Seeking an experienced Business Office Manager to oversee the financial and administrative operations of the facility. This is a great opportunity for an organized, detail-oriented professional who understands Nursing Home Medicare/Medicaid billing and enjoys leading a team while providing exceptional service to residents and their families.

What You'll Be Doing

• Oversee the facility's Accounts Receivable, Accounts Payable, General Ledger, and Resident Trust Accounts.
• Ensure accurate and timely Medicare and Medicaid billing.
• Maintain accurate, current, and compliant financial records.
• Supervise, support, and provide direction to Business Office staff.
• Partner with other departments to ensure smooth and efficient financial operations.
• Assist residents and families with business office questions while providing professional and compassionate customer service.
• Help ensure business office processes are accurate, organized, and running efficiently.

What We're Looking For

• Previous Business Office Management experience in a Nursing Home/SNF/LTC setting.
• Working knowledge of Medicare and Medicaid billing procedures within a nursing home environment.
• Strong understanding of A/R, A/P, financial records, and general business office functions.
• Experience supervising or leading Business Office staff.
• Comfortable working with various software programs.
• Highly organized with excellent attention to detail.
• Strong verbal and written communication skills.
• Bachelor's degree in Accounting, Finance, or a related field preferred.

Ready to Make an Impact?

If you're an experienced SNF/LTC Business Office professional with Medicare/Medicaid billing knowledge and strong leadership skills, this could be the next great opportunity for you!