Office Manager

Brickley Delong PLC; Grand Rapids (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Office Manager to oversee daily operations in their Grand Rapids office. This full-time role involves managing tax procedures, supervising administrative staff, and ensuring smooth office functions. The ideal candidate will possess strong leadership, communication, and organizational skills, along with proficiency in Office 365. Join a team that values integrity, innovation, and professional growth while enjoying a variety of benefits including health insurance, paid time off, and a supportive work environment. This is a fantastic opportunity to develop your career as a trusted business advisor.

Benefits

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Parental leave

Profit sharing

Vision insurance

Qualifications

• Strong leadership and decision-making skills are essential.
• Proficiency in Office 365 and excellent organizational abilities.

Responsibilities

• Oversee daily operations and manage tax procedures.
• Standardize office procedures and manage Accounts Receivable.
• Support office team and maintain organized client files.

Skills

Leadership

Decision-making

Initiative

Delegation

Communication

Interpersonal Skills

Reliability

Technical Skills

Organizational Skills

Tools

Office 365

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Paid time off
• Parental leave
• Profit sharing
• Vision insurance

About Brickley DeLong

At Brickley DeLong, we operate as “One Firm” with a shared vision. We are dedicated to building a team of professionals who embrace new responsibilities while upholding integrity, innovation, and dedication. Our team provides a variety of services across industries, offering diverse experiences to help you discover your interests and develop your career as a trusted business advisor.

We are committed to our team members’ growth and work-life balance, valuing hard work, quality of life, and positive engagement to foster strong teamwork and lasting client relationships.

Position Overview

The Office Manager oversees the daily operations of our Grand Rapids Office and manages the processing side of tax procedures. Reporting directly to the Firm Administrator, this full-time, Monday through Friday position supervises administrative staff and interns. It is classified as Nonexempt under FLSA.

Essential Job Functions

1. Greet and assist clients as needed.
2. Answer and direct phone calls.
3. Monitor project deadlines, communicate conflicts, and ensure timely completion.
4. Standardize office procedures, recommend revisions, and implement new forms.
5. Manage Accounts Receivable and petty cash.
6. Oversee office supplies and coordinate tax season administrative duties.
7. Maintain organized electronic client files.
8. Support office team members and oversee facilities maintenance.
9. Handle bank confirmations for audits and client setup for Firm Portal.
10. Coordinate shredding, mailings, and update client information in systems.
11. Stay updated on office automation trends and suggest improvements.
12. Perform general support duties like mailing, copying, scanning, and filing.
13. Maintain regular attendance and punctuality.

Skills and Qualifications

The ideal Office Manager possesses:

• Leadership: Ownership, accountability, and ability to lead others.
• Decision-making: Timely and appropriate decisions.
• Initiative: Proactive anticipation of needs.
• Delegation: Effective task assignment and progress monitoring.
• Communication: Clear oral and written communication skills.
• Interpersonal Skills: Strong teamwork and relationship skills.
• Reliability: Dependability and stress management.
• Technical Skills: Proficiency in Office 365, proofing, detail orientation, and numerical skills.
• Organizational Skills: Ability to manage responsibilities efficiently with minimal oversight.