Office Manager

BRICKLEY DELONG P.C; Grand Rapids (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Office Manager to oversee daily operations in Grand Rapids. This full-time role involves managing administrative tasks, ensuring efficient office procedures, and leading a team to deliver exceptional service. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a knack for organization. Join a firm that values work-life balance and offers a competitive salary along with a range of benefits, including health insurance and paid time off. This is a fantastic opportunity to grow your career in a supportive environment.

Benefits

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Parental leave

Profit sharing

Vision insurance

Qualifications

• Strong leadership and decision-making abilities.
• Excellent communication and organizational skills.
• Proficient in Office 365, especially Word, Excel, and Outlook.

Responsibilities

• Oversee daily operations and ensure timely completion of tasks.
• Manage office supplies and oversee accounts receivable.
• Support the team and maintain organized client files.

Skills

Leadership

Decision-making

Initiative

Delegation

Communication

Interpersonal relationships

Reliability

Technical skills

Organizational skills

Tools

Office 365

Job description

Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Parental leave

Profit sharing

Vision insurance

Here at Brickley DeLong, we operate as “One Firm” with a shared vision. We are continually building a team of professionals who are challenged to accept new responsibilities while upholding the highest level of integrity, innovation, and dedication to the Firm and its clients. Our team members perform a variety of services for clients across varied industries, and as a result, you will gain a wide range of experiences, allowing you to discover your interests and mold your career path to become one of the area’s most trusted business advisors.

Brickley DeLong is committed to developing and rewarding our greatest asset: our team members. We value hard work at Brickley DeLong, but we recognize the significance of opportunities for growth and work-life balance. Our focus is not only on quality of work, but on quality of life, which is why we care about our team members and their families. We believe that job satisfaction and positive engagement produce a strong work ethic, superb teamwork, and lasting client relationships.

The Office Manager is responsible for the smooth-running, day-to-day operations of the Grand Rapids Office and overseeing the processing side of the tax process. Duties, responsibilities, and activities for this position may change at any time with or without notice. This position reports directly to the Firm Administrator, and this position supervises any seasonal, administrative intern or administrative support positions. This position is classified as Nonexempt under the Fair Labor Standards Act and is full time Monday through Friday.

Essential Job Functions

Ø Greet and assist clients as needed.

Ø Phones – answer and direct phone calls.

Ø Monitors project due dates to ensure all work is completed in a timely manner. Communicate deadline and workload conflicts to partners as needed to ensure timely completion of work.

Ø Works with Firm Administrator and other administrative team members to standardize office procedures, systems, and forms. Recommend system revisions and implement new forms and procedures as necessary.

Ø Oversees Accounts Receivable for the Grand Rapids office from deposits to collections.

Ø Responsible for Grand Rapids petty cash.

Ø Responsible for office supply purchases.

Ø Tax Season – Responsible for all administrative duties related to tax processing including scanning, assembly of returns, e-filing, tracking and follow-up.

Ø Responsible for maintaining organized electronic storage of client files.

Ø Provide support to Grand Rapids office team members and Firm Administrator, as needed.

Ø Oversee scanning of client files.

Ø Act as a main contact for facilities maintenance, office upkeep and cleanings.

Ø Responsible for bank confirms for audits.

Ø Responsible for client set-up and operation of Firm Portal.

Ø Shredding – Coordinate regular pickup of shredding materials.

Ø Coordinate and monitor all mailings, keep client information updated in various software systems.

Ø Stay abreast of trends in office automation and recommend improvements to existing systems when appropriate

Ø Other support staff duties to include but not limited to, Mail (outgoing/incoming), copying, scanning, filing.

Ø Regular and predictable attendance and punctuality.

Skills and Qualifications

The Office Manager should have the following skills and qualities:

Ø Leadership: Ability to take ownership and be a leader. Ability to hold others accountable and be accountable.

Ø Decision-making: Make timely decisions and take appropriate action.

Ø Initiative: Anticipate events and be proactive.

Ø Delegation: Delegate work to subordinates effectively; share necessary information; set objectives and deadlines and monitor progress.

Ø Communication ability: Present information clearly both orally and in writing; listen actively.

Ø Interpersonal relationships: Get along well with peers, supervisors, and subordinates. Strong teamwork skills necessary.

Ø Reliability: Gets the job done. Ability to work in stressful situations.

Ø Technical skills: Strong proofing skills including good vocabulary, attention to detail and ability to work with numbers. Proficient with all aspects of Office 365 with an emphasis on Word, Excel and Outlook.

Ø Organizational skills: Strong organizational skills necessary, with ability to complete responsibilities/assignments with limited oversight. Ability to work quickly and accurately, and under pressure.