Office Manager

Classet; Fort Worth (TX); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

PTO

Sales bonuses

Overtime pay

Growth opportunities

On-the-job training

Job summary

A home services company is seeking an Office Manager to oversee customer sales and project scheduling in Fort Worth, TX. This full-time role focuses on responding to customer queries, managing schedules for craftsmen, and ensuring an efficient operational flow. Ideal candidates will have 3-5 years of experience in administrative roles and strong communication skills. Benefits included are PTO and sales bonuses, with a schedule from Monday to Friday without weekend work.

Qualifications

• 3-5 years of administrative assistant/scheduling experience required.
• Strong customer service skills needed.
• Able to pass background and drug screening.

Responsibilities

• Respond to job leads in a timely manner.
• Coordinate scheduling and material ordering for multiple craftsmen.
• Update and engage with social media.

Skills

Customer service skills

Office management skills

Multitasking

Communication skills

Adaptive to technology

Education

High school diploma

Tools

Scheduling software

Job description

Overview

Ace Handyman Services is Hiring an Office Manager at Fort Worth, TX. Pay Rate: $22-$26/hour. Schedule: Monday-Friday (No Weekend Work). Employment Type: Full-Time.

Description: As an Office Manager, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.

Responsibilities

• Respond to job leads in a timely manner
• Answer phone calls to sell services and schedule work
• Coordinate scheduling and material ordering for multiple craftsmen and projects
• Utilize dispatching and schedule management software
• Return customer calls as needed and follow up with past customers
• Assist in solving operational logistics to ensure a smooth customer journey
• Update and engage with social media

Requirements

• High school diploma (College degree preferred)
• 3-5 years of administrative assistant/scheduling experience
• Comfortable building rapport with clients and matching services with their needs
• Adaptive to technology
• Strong customer service skills
• Excellent office management skills
• Solid typing skills (ten-key skills are a plus)
• Great multitasking and prioritization skills
• Exceptional communication skills
• Social media experience (a huge plus)
• Customer-facing experience (a plus)
• Able to pass background and drug screening

Nice to Have

• Experience with the trades
• Experience scheduling or dispatching employees

Benefits

• PTO
• Sales bonuses
• Overtime pay
• On-the-job training
• No weekend work
• Growth opportunities
• Pay reviews