Office Manager

Helzberg Diamonds; Des Peres (MO); On-site; USD 48,000 - 62,000; Full time

Job summary

Helzberg Diamonds is seeking an Office Manager to oversee daily retail store operations, guiding staff toward sales and profit goals. The role involves enforcing procedures, implementing programs like extended warranty sales and signage, and driving leadership and motivation on the sales floor.

Ideal candidates have 1–3 years of retail office experience, supervisory exposure, and strong communication/organizational skills.

Qualifications

• High school diploma or equivalent required
• 1–3 years of retail office experience preferred
• Previous supervisory experience
• Strong communication and organizational skills required
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Must be available to work a flexible schedule including evenings, weekends and holidays

Responsibilities

• Ensure procedural compliance with company policies and procedures for all transactions
• Implement company programs and initiatives (extended warranty sales, in-store signage, pricing and merchandising tagging)
• Provide direction, leadership and motivation to help the store achieve sales and profit goals
• Achieve personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

Skills

Leadership

Communication

Organizational skills

Sales in commission environment

Education

High School Diploma or Equivalent

Tools

POS system

Retail software

Job description

Job Description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key Responsibilities

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

Ideal Candidate

• High school diploma or equivalent
• One to three years of retail office experience
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays

Location: 116-West County Center, Des Peres, MO