Office Manager

Helzberg Diamonds; Aiea (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

Helzberg Diamonds is seeking an Office Manager for our Hawaii store to lead daily office operations and support the store in achieving sales and profit goals.

The role emphasizes procedural compliance, program implementation, leadership, and active sales floor involvement, including recruitment support and maintaining high communication and organizational standards.

Qualifications

• Strong communication and organizational skills are required.
• Experience selling in a commission environment is preferred.
• Experience using PC or POS systems or other computer keyboards is required.
• Previous supervisory experience is a plus.

Responsibilities

• Ensure procedural compliance with company policies and procedures for all transactions.
• Implement company programs and initiatives (extended warranty sales, signage, pricing and tagging).
• Provide direction, leadership and motivation to help the store achieve sales and profit goals.
• Achieve personal sales and extended warranty goals by working on the sales floor.
• Assist Store Manager in recruiting, interviewing and hiring top talent.

Skills

Communication skills

Organizational skills

Sales experience

Supervisory experience

Education

High school diploma

Job description

Job Description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key Responsibilities Include

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The Ideal Candidate Will Possess

• High school diploma or equivalent
• One to three years of retail office experience
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays