Office Manager

Portland Glass; Conway (NH); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Employer paid life insurance

401k with match

PTO/paid holidays

Employee Assistance Program

Job summary

Portland Glass in Conway, NH, part of the Neighborly family, is hiring an Office Manager to support front-desk operations, handle phones, billing, and office administration. You will maintain inventory, use the POS and computer systems, and help streamline workflow.

The role offers full benefits and competitive pay based on experience. Requirements include 1–2 years in office management, strong communication, proficiency with Microsoft Office, ability to pass background and drug checks, and a

Qualifications

• 1–2 years experience in office management
• Strong verbal and written communication skills
• Ability to pass a background check and drug test
• Education: High school diploma or GED
• Physical requirement: lift a minimum of 25 pounds

Responsibilities

• Answering the phone/greeting customers in a timely and professional manner
• Demonstrating proficiency with the point-of-sale and all computer systems
• Addressing calls and customer concerns as they escalate
• Maintaining inventory of office supplies, placing orders as needed
• Identifying opportunities to improve processes and workflow of the office/admin staff
• Performing daily administrative duties such as billing, deposits, sorting mail, observing credit limits/past due balances

Skills

Verbal communication

Written communication

Phone skills

Organizational skills

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Computer skills

POS systems

Job description

Are you looking for a place where you can bring your goals?

With over 34 locations throughout the Northeast, Portland Glass offers glass repair and replacements. We are known for our excellent and reliable services, and take pride in being a part of the Neighborly family.

As a part of Neighborly, we connect customers to skilled service professionals who repair, maintain, and enhance homes and businesses. With over 80 years of experience, our teams are changing the home services industry, and together, we bring top-notch services to customers across the globe. Here, you’ll be empowered in your role, and each day will be a chance to make a difference in your community. Bring your passion to our team, and let's make an impact together.

Bring your experience and make a difference.

As an Office Manager on the Portland Glass team, a typical day for you will include:

• Answering the phone/greeting customers in a timely and professional manner
• Demonstrating proficiency with the point-of-sale and all computer systems
• Addressing calls and customer concerns as they *escalate*
• Maintaining inventory of office supplies, placing orders as needed
• Identifying opportunities to improve processes and workflow of the office/admin staff
• Performing daily administrative duties such as billing, deposits, sorting mail, observing credit limits/past due balances, etc.

Bring your skills and achieve success.

(Required qualifications)

• 1-2 years' experience in office management required
• Strong verbal and written communication skills
• Strong Microsoft Office/computer/phone skills
• Ability to pass a background check and drug test per applicable state laws
• Education: High school diploma or GED
• Physical requirements: Must be able to lift minimum of 25 pounds

Bring your work ethic and gain stability.

Full benefits package offered:

• Medical
• Dental
• Vision
• Employer paid life insurance
• 401k with match
• PTO/paid holidays
• Employee Assistance Program

Financial benefits:

• Semi-annual bonuses based off position metrics
• Associate Equity Program
• Referral Bonus Program

Competitive pay: $23 - $28 Based on experience!

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

Not the right opportunity for you?