Office Manager

Advanced Dental Management; Concord (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Work-life balance

Comprehensive support team

Competitive compensation

Benefits including Medical, Dental, FＳ

Job summary

Concord Woods Dental Group is seeking a Dental Office Manager to lead daily operations at our Concord, MA practice. You will own scheduling, billing, insurance coordination, and collections to support profitability, while fostering a collaborative, patient-centered culture.

As the leader, you will manage a support team and champion initiatives such as Adit, Recallmax, Aging, and Abella, ensuring a superior patient experience and smooth financial operations.

Qualifications

• 1-2 years of dental office management experience.
• Excellent verbal and written communication.
• HIPAA/HITECH Act knowledge

Responsibilities

• Provide a superior patient experience.
• Educate patients about insurance benefits and financing.
• Schedule to clinical needs and verify coverage.
• Collect co-payments and process payments.
• Balance deposits and record receipts.
• Follow up with patients between visits.
• Support recall and company initiatives.

Skills

Verbal and written communication

Dental terminology knowledge

Team collaboration

Tools

Eaglesoft

Dentrix

Job description

Dental Office Manager

We are seeking a Dental Office Manager to join our staff at Concord Woods Dental Group. If you're a proven leader with a positive disposition, we'd love to connect and share more about our non-corporate practice, Concord Woods Dental Group. As a company, we empower our Practice Manager to own their level of success which includes scheduling, hiring, production, and collections that support profitability. As the leader, you will continue to build an all-inclusive collaborative culture within our practice.

Schedule: Monday-Thursday; occasional Fridays.

Dental Office Manager Perks:

• We care about work / life balance
• Comprehensive support team to back you up
• Quality compensation
• Eligibility for benefits including Medical, Dental, Flexible Spending Account, & 401(K)

Responsibilities:

• Strive to provide a superior patient experience
• Support patients within presenting treatment plans
• Educates the patient regarding insurance benefits and affordable payment options including third-party patient financing
• Scheduling to patient clinical needs
• Collect co-payments and verify insurance coverage
• Schedule and confirm patient appointments.
• Respond to patient billing or financial inquiries
• Collect and post payments and record receipts.
• Balance nightly deposits and complete credit card processing
• Follows-up with the patient between visits for non scheduled, canceled, or missed appointments
• Act with urgency to resolve any patient dissatisfaction
• Excellent organizational skills to effectively handle multiple tasks
• Champion company initiatives such as Adit, Recallmax, Aging, and Abella

Qualifications:

• 1-2 years of Dental office management experience
• Excellent verbal and written communication
• Well versed in dental terminology and procedures
• Eaglesoft or Dentrix Experience
• Maintains a positive, collaborative, and supportive disposition with team and patients
• Understands and complies with HIPAA and HITECH Act of 2009