Office Manager

The Glass Guru of Colorado Springs; Colorado Springs (CO); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Opportunity for advancement

Job summary

The Glass Guru of Colorado Springs is seeking an organized Office Manager to oversee daily operations, coordinate between customers, staff, and vendors, and ensure top-notch service in a fast-paced showroom and office environment.

Responsibilities include managing calls and emails, scheduling estimates and installations, handling accounts receivable, preparing deposits, and supporting payroll and field teams.

Qualifications

• 1–2 years experience in residential glass ordering, estimating, or office/project management preferred.
• High school diploma or equivalent required; college degree preferred.
• Proficiency in Microsoft Office; QuickBooks Online experience is a plus.
• Excellent verbal and written communication skills; able to pass background check and drug test.

Responsibilities

• Oversee office operations, ensuring smooth communication and workflow.
• Manage customer interactions, including calls, emails, and showroom visits.
• Schedule and coordinate estimates, installations, and follow-ups.
• Process accounts receivable, reconcile transactions in accounting software, and prepare deposits.
• Review vendor order confirmations for accuracy.
• Assist with payroll processing and timesheet reconciliation.
• Support estimators with customer follow-ups and job scheduling.
• Collaborate with technicians and vendors to troubleshoot field issues.
• Maintain organized filing systems for estimates, work orders, and customer records.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

Excel

QuickBooks Online

Job description

Benefits:

• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Opportunity for advancement

About the Role:

We’re looking for a highly organized Office Manager to oversee daily operations, streamline administrative processes, and ensure top-notch customer service. This role requires strong attention to detail, time management skills, and the ability to coordinate between customers, staff, and vendors.

Key Responsibilities:

• Oversee office operations, ensuring smooth communication and workflow.
• Manage customer interactions, including inbound/outbound calls, emails, and showroom visits.
• Schedule and coordinate estimates, installations, and follow-ups.
• Process accounts receivable, reconcile sales and accounting software transactions, and prepare bank deposits.
• Review order confirmations from vendors for accuracy.
• Assist with payroll processing and timesheet reconciliation.
• Support estimators with customer follow-ups and job scheduling.
• Work with technicians and vendors to troubleshoot field issues and find solutions.
• Maintain organized filing systems for estimates, work orders, and customer records.

Qualifications:

• Preferred: 1-2 years of experience in residential glass (ordering, estimating, or office/project management).
• High school diploma or equivalent (college degree preferred).
• Proficiency in Microsoft Office (Word, Excel); QuickBooks Online experience is a plus.
• Excellent verbal and written communication skills.
• Ability to pass a background check and drug test.

Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period.