Office Manager

Right at Home Chico; Chico (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Paid training and development

Opportunities for advancement

Supportive work environment

Employee recognition

Job summary

Right at Home Chico is seeking an experienced Office Manager to help lead our growing home care team in Chico, CA. You’ll oversee daily operations, support caregivers and clients, and help our organization deliver exceptional service.

This leadership role combines hands-on management with process improvement, HIPAA compliance, and cross-functional collaboration with ownership to drive growth and high-quality care for seniors in our community.

Qualifications

• 2+ years in home care, senior care, or related field preferred.
• Experience supervising or coaching employees.
• Strong communication and leadership skills.
• HIPAA familiarity and healthcare documentation.
• Experience with scheduling, EMR/CRM software.

Responsibilities

• Lead daily office operations and ensure exceptional client service.
• Coordinate caregiver schedules, client needs, and service changes.
• Recruit, onboard, train, and retain high-quality caregivers.
• Monitor client care plans and service delivery.
• Build relationships with clients, families, caregivers, and referral partners.
• Support regulatory compliance and documentation.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Customer service

Tools

Microsoft Office

Scheduling software

EMR/CRM systems

Job description

Right at Home Chico -

Office Manager – Home Care Operations

Location: Chico, CA
Company: Right at Home Chico
Pay: $22–$26 per hour, depending on experience
Schedule: Full-time

Build a Career That Makes a Difference

Are you an experienced home care or healthcare professional who enjoys leading people, solving problems, and creating exceptional experiences for clients and caregivers?

Right at Home Chico is looking for an experienced Office Manager to help lead our growing home care team.

This is more than an administrative position—you'll play an important role in supporting our caregivers, ensuring excellent client care, strengthening office operations, and helping our organization grow.

At Right at Home, our mission is simple: to improve the quality of life for those we serve. We're looking for someone who shares that mission and is ready to grow with us.

Why Join Right at Home Chico?

As part of our growing Chico office, you'll have the opportunity to help shape our team and culture from the beginning. We value strong leadership, teamwork, open communication, recognition, and providing exceptional support to both our clients and caregivers.

What We Offer

• $22–$26/hour, depending on experience

• Paid time off

• Paid training and professional development

• Opportunities for advancement as our office grows

• Supportive and collaborative work environment

• Employee recognition and appreciation

• Meaningful work serving seniors and families in our community

What You'll Do

As Office Manager, you'll help oversee day-to-day operations while supporting our clients, caregivers, and continued business growth.

• Lead daily office operations and help ensure exceptional client service

• Coordinate caregiver schedules, client needs, and service changes

• Recruit, onboard, train, support, and retain high-quality caregivers

• Monitor client care plans, service delivery, and client satisfaction

• Build strong relationships with clients, families, caregivers, and referral partners

• Address scheduling, staffing, and client concerns promptly and professionally

• Maintain accurate documentation and support compliance with company policies and applicable regulations

• Support community outreach, referral development, sales, and marketing initiatives

• Participate in a shared on-call rotation as needed

• Work closely with ownership to support operational goals and the continued growth of the Chico office

What We're Looking For

We're looking for a confident, organized, and people-focused leader who understands the fast-paced nature of home care and can balance the needs of clients, caregivers, and the business.

Qualifications

• 2+ years of experience in home care, senior care, healthcare operations, care coordination, or a related field preferred

• Previous caregiver scheduling, staffing, or client coordination experience strongly preferred

• Experience supervising, coaching, or supporting employees

• Strong communication, leadership, organization, and problem-solving skills

• Ability to manage multiple priorities and respond calmly to unexpected situations

• Familiarity with HIPAA, healthcare documentation, and compliance requirements

• Experience with Microsoft Office and scheduling, EMR, or CRM software

• Valid driver's license and reliable transportation

Experience with caregiver recruitment and retention, client intake, home care scheduling, care coordination, or business development is a strong plus.

Join a Team That Makes a Difference

At Right at Home Chico, you'll have the opportunity to help build a growing organization while making a meaningful difference in the lives of seniors, families, and caregivers throughout our community.

If you're an experienced home-care professional who's ready to take the next step into a leadership role, we'd love to meet you.

Right at Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Each Right at Home office and business is independently owned and operated under a franchise agreement with Right at Home, LLC. Right at Home, LLC is not the employer or joint employer of employees of its franchised offices.