Office Manager

Paszkiewicz Reporting & Records Retrieval; Chicago (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

Paszkiewicz Litigation Services in Chicago Loop is seeking an Office Manager to oversee daily operations at our Loop office and support both field and in-office personnel. The role emphasizes punctuality, professionalism, and on-site performance, with frequent interaction with clients, court reporters, and staff.

The position reports to the Operations Department and requires strong communication and organizational skills, plus a welcoming, client-focused presence.

Qualifications

• Welcoming personality with strong customer service instincts
• Strong accountability to ensure staff reliability and consistency
• Excellent communication, organization and multitasking abilities
• Flexible, solutions-oriented approach
• Familiarity with Chicago Loop, local law firms and Daley Center
• Experience with court reporters or litigation support preferred
• Graphic design proficiency a plus
• College degree preferred but not required

Responsibilities

• Supervise office personnel in the field and in operations
• Maintain daily workflow and overall office organization
• Communicate with Leadership and Operations for alignment
• Provide professional, welcoming interactions with clients and visitors
• Complete document/materials drops at local law firms in the Chicago Loop
• Assist clients on site at the Daley Center during proceedings
• Support court reporters on site and understand their needs
• Manage supplies, scheduling, vendor coordination, and upkeep
• Contribute to marketing or presentation materials; design skills a plus
• Assist with legal-office tasks; litigation support experience is a plus

Skills

Customer service

Communication

Organization

Multitasking

Accountability

Professional presence

Education

College degree preferred

Tools

Adobe Creative Suite

Canva

Job description

Chicago Loop (South Wacker Drive)| Monday–Friday | 8:00 a.m.–5:00 p.m.

Overview: The Office Manager ensures smooth daily operations at our Chicago Loop office and supports both field and in‑office personnel. While the team is formally managed by our Operations Department, this role maintains strong communication with Leadership and holds staff accountable for punctuality, professionalism, and on‑site performance. A pleasant, welcoming personality is essential, as this position interacts regularly with clients, court reporters, and internal staff.

Key Responsibilities

• Supervise office personnel working in the field and in operations, ensuring punctuality, dependability, and accountability
• Maintain daily workflow and overall office organization
• Communicate effectively with Leadership and Operations to ensure alignment and follow‑through
• Provide professional, welcoming interactions with clients and visitors
• Complete document and materials drops at local law firms in the Chicago Loop
• Assist clients on site at the Daley Center during proceedings
• Support court reporters on site and understand their operational needs
• Manage supplies, scheduling, vendor coordination, and general office upkeep
• Contribute to marketing or presentation materials; graphic design skills are a plus
• Assist with legal‑office‑related tasks; legal or litigation support experience is a plus

Qualifications

• Pleasant, welcoming personality with strong customer service instincts
• Strong sense of accountability to ensure staff reliability and consistent performance
• Excellent communication, organization, and multitasking abilities
• Timely, dependable, flexible, and solutions‑oriented
• Comfortable navigating the Chicago Loop, including local law firms and the Daley Center
• Experience working with court reporters or in litigation support is highly preferred
• Graphic design proficiency (Adobe, Canva, or similar) is a plus
• College degree preferred but not required
• Professional presence and commitment to maintaining an efficient, well‑run office.

Paszkiewicz Litigation Services is an equal opportunity employer and does not discriminate based on any protected status.