Chicago Loop Office Manager: Client-Facing Operations Lead

Paszkiewicz Reporting & Records Retrieval; Chicago (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

Paszkiewicz Litigation Services in Chicago Loop is seeking an Office Manager to oversee daily operations at our Loop office and support both field and in-office personnel. The role emphasizes punctuality, professionalism, and on-site performance, with frequent interaction with clients, court reporters, and staff.

The position reports to the Operations Department and requires strong communication and organizational skills, plus a welcoming, client-focused presence.

Qualifications

• Welcoming personality with strong customer service instincts
• Strong accountability to ensure staff reliability and consistency
• Excellent communication, organization and multitasking abilities
• Flexible, solutions-oriented approach
• Familiarity with Chicago Loop, local law firms and Daley Center
• Experience with court reporters or litigation support preferred
• Graphic design proficiency a plus
• College degree preferred but not required

Responsibilities

• Supervise office personnel in the field and in operations
• Maintain daily workflow and overall office organization
• Communicate with Leadership and Operations for alignment
• Provide professional, welcoming interactions with clients and visitors
• Complete document/materials drops at local law firms in the Chicago Loop
• Assist clients on site at the Daley Center during proceedings
• Support court reporters on site and understand their needs
• Manage supplies, scheduling, vendor coordination, and upkeep
• Contribute to marketing or presentation materials; design skills a plus
• Assist with legal-office tasks; litigation support experience is a plus

Skills

Customer service

Communication

Organization

Multitasking

Accountability

Professional presence

Education

College degree preferred

Tools

Adobe Creative Suite

Canva

Job description

Paszkiewicz Litigation Services in Chicago Loop is seeking an Office Manager to oversee daily operations at our Loop office and support both field and in-office personnel. The role emphasizes punctuality, professionalism, and on-site performance, with frequent interaction with clients, court reporters, and staff.

The position reports to the Operations Department and requires strong communication and organizational skills, plus a welcoming, client-focused presence.