Office Manager

Stratus Building Solutions of Charlotte; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Paid Time Off

Job summary

Stratus Building Solutions of Charlotte is seeking an experienced Office Manager to provide administrative and clerical support in a fast-paced environment. The ideal candidate has 3–5+ years in office management or bookkeeping, is tech-savvy, organized, and discreet.

This role includes filing, phones, emails, scheduling, data entry, billing inquiries, and assisting with accounting, CRM systems, and marketing support.

Qualifications

• 3–5+ years of office management or bookkeeping experience.
• Proficient in Microsoft Office, QuickBooks Online, and CRM systems.
• Bilingual in English and Spanish with strong communication skills.
• Ability to manage multiple projects and maintain confidentiality.
• Experience in a franchise environment is a plus.

Responsibilities

• Provide administrative support such as filing, answering phones, responding to emails, preparing documents/presentations, scheduling meetings, data entry, and processing incoming mail.
• Maintain inventory control within all areas of the office (office supplies, equipment, and inventory ensuring timely orders).
• Assist with accounting including posting daily deposits and processing accounts payable & accounts receivable transactions.
• Communicate with clients about billing discrepancies and questions. Initiate collections on past-due accounts & engage management over any AR problems.
• Manage customer consumables program including order entry and delivery verification.
• Work with operations and sales to ensure completion of all necessary documentation for all transactions.
• Perform or assist with unit franchises sales and development.
• Work with marketing for social media and/or other communications.
• Perform other duties as may be assigned by the President and/or Regional Director.

Skills

English

Spanish

Office management

Bookkeeping

Microsoft Office

QuickBooks Online

CRM systems

Education

High School Diploma

Associate's degree

Bachelor's degree

Tools

Microsoft Office Suite

HubSpot CRM

QuickBooks Online

Job description

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off

Office Manager – Overview

Stratus Building Solutions of Charlotte is currently looking for an experienced Office Manager with a desire to provide administrative and clerical support to the company. Our ideal candidate has 3‑5+ years of office management and/or some bookkeeping experience, is technologically savvy, organized, detail oriented, personable, and has strong communications skills. The candidate must be professional, a team player and thrive in a fast‑paced environment while maintaining strict confidentiality in all matters.

Responsibilities and Duties

• Provide administrative support such as filing, answering phones, responding to emails, preparing documents/presentations, scheduling meetings, data entry, and processing incoming mail.
• Maintain inventory control within all areas of the office (office supplies equipment, & inventory ensuring timely orders).
• Assist with accounting including posting daily deposits and processing accounts payables & accounts receivable transactions.
• Communicate with clients about billing discrepancies and questions. Initiate collections on past‑due accounts & engage management over any AR problems.
• Manage customer consumables program including order entry and delivery verification.
• Work with operations and sales to ensure completion of all necessary documentation for all transactions.
• Perform or assist with unit franchises sales and development.
• Work with marketing for social media and/or other communications.
• Perform other duties as may be assigned by the President and/or Regional Director.

Qualifications and Skills

• Fluent in English & Spanish.
• 3‑5+ years’ experience working in an administrative capacity in an office.
• Excellent written and verbal communication skills in both languages.
• Knowledgeable about Microsoft Office Suite, QuickBooks Online, and CRM systems (HubSpot).
• Strong organization and time management skills with the ability to manage multiple projects.
• Strong customer service orientation – professional with a positive attitude and eager to help when working with customers.
• Must be able to lift/bend/carry around 25 lbs. as needed.
• Some bookkeeping/accounting knowledge is a plus.
• Previous experience in a Franchise environment is a plus.

Additional Information

Job Type: Full Time Desired, Day Shift

Compensation: Competitive base salary with significant bonus potential. Total Compensation: $45,000 - $60,000+

Education: High School Diploma or Equivalent. Associates or Bachelor’s Degree a plus.

Work Location: On location