Office Manager

Lever, Inc.; Arlington (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

No nights

Weekdays only

Autonomy with ownership

Longstanding company

Job summary

Lever, Inc. is seeking an experienced Office Manager to lead administrative operations at our Arlington, TX site. The role focuses on customer communication, scheduling, invoicing, receivables, and day‑to‑day office management, with external payroll handling.

The position reports to ownership and collaborates with trade leads and field techs. Monday–Friday hours apply, with no nights or on‑call rotations, reflecting a stable 50+ year presence in the market.

Qualifications

• 3+ years of office management or administrative experience in construction, trades, or field service.
• Proficiency with QuickBooks Online, including invoicing and accounts receivable.
• Experience managing receivables and customer collections.

Responsibilities

• Serve as the primary point of contact for incoming customer calls and dispatch service and warranty work.
• Prepare and issue invoices within 48 hours of job completion; manage accounts receivable and follow up on past-due balances.
• Maintain job records, filing systems, and digital document management; coordinate vendor communication, ordering and deliveries.
• Maintain a compliance calendar for licenses, continuing education, and certifications; manage insurance renewals and issue COIs; track permits from application to final inspection.
• Assist with contractor pre-qualification packages, bid submissions, vehicle maintenance coordination, and onboarding.

Skills

QuickBooks Online

Office management

Customer service

Accounts receivable

Scheduling

Job description

A long‑established commercial and industrial contractor is seeking an experienced Office Manager to lead administrative operations, customer service workflow, dispatch coordination, billing, and compliance. This is a newly created, on‑site role reporting directly to ownership and designed for a highly organized professional who thrives in a fast‑paced service environment.

Bookkeeping and payroll are managed externally, allowing this position to focus on customer communication, scheduling, invoicing, receivables, and day‑to‑day office management.

Reports To

Owner

Works With

Trade leads (HVAC, Electrical) and field technicians

Schedule

Monday–Friday, standard business hours No nights, weekends, or on‑call rotation

Location

Arlington, Texas

$60,000 - $65,000 a year

Key Responsibilities

Customer Service & Dispatch

• Serve as the primary point of contact for incoming customer calls

• Log, schedule, and dispatch service and warranty calls in coordination with trade leads

• Follow up with customers after job completion and after quotes are issued

• Oversee and coordinate with the after‑hours answering service

Billing & Accounts Receivable

• Prepare and issue invoices within 48 hours of job completion

• Manage accounts receivable and conduct follow‑up on past‑due balances

• Prepare progress billing for commercial projects

• Provide job cost details and material documentation to the external accounting firm

Records & Office Administration

• Maintain job records, filing systems, and digital document management

• Coordinate vendor communication, ordering, and deliveries

• Oversee daily office operations and workflow

Licensing, Insurance & Compliance

• Maintain a compliance calendar for trade licenses, continuing education, and certifications

• Manage insurance renewals and issue certificates of insurance

• Track permits from application through final inspection

Project & Administrative Support

• Complete contractor pre‑qualification packages and assemble bid submissions

• Coordinate vehicle maintenance, registrations, and fuel card assignments

• Maintain tool and equipment inventory records

• Support hiring coordination, onboarding, and apprentice hour tracking

Qualifications

Required

• 3+ years of office management or administrative experience in construction, trades, or field service

• Proficiency with QuickBooks Online, including invoicing and accounts receivable

• Experience managing receivables and customer collections

• Strong organizational skills with the ability to manage recurring deadlines independently

• Professional phone presence and customer service skills

Preferred

• Experience with electrical, HVAC, plumbing, or mechanical contractors

• Familiarity with Texas licensing requirements (TDLR), EPA 608 tracking, or certificates of insurance

• Dispatch or crew scheduling experience

• Experience preparing bid packages or contractor pre‑qualification submissions

What We Offer

• Monday–Friday schedule with no nights, weekends, or on‑call rotation

• Direct working relationship with ownership and full autonomy within the role

• A stable, long‑standing company with more than fifty years in the commercial and industrial market

• A structured 90‑day onboarding plan