Office Manager

Dr Lane & Associates; Angier (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Quarterly Bonus Opportunities

401(k) with Employer Contribution

Paid Time Off & Paid Holidays

Fridays Off at 2:00 PM

Paid Training & Professional Dev.

Team Events & Recognition Programs

Volunteer Opportunities

Job summary

Lane & Associates Family Dentistry is seeking an experienced Office Manager to lead our Angier office and help create an exceptional experience for both our patients and team members.

As the Office Manager, you will provide strategic leadership and hands-on oversight of daily operations, drive growth, and ensure a 5-star patient experience across the practice in Angier, NC.

Qualifications

• High school diploma or GED is required.
• Minimum 2 years of dental office experience.
• Minimum 2 years of dental management experience.
• Bilingual (English/Spanish) is a plus.
• Strong leadership, coaching, and team building abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead day-to-day office operations including scheduling, productivity, collections and expenses.
• Drive new patient growth through community outreach with marketing.
• Oversee online reputation and encourage 5-star patient experiences.
• Coach and develop team while ensuring policy compliance.
• Manage closings, deposits, and month-end reporting with Regional Director.
• Address patient and employee concerns with professionalism and empathy.
• Facilitate staff training and development.
• Maintain provider schedules and doctor-to-patient ratios.
• Lead daily huddles and monthly team meetings.
• Manage inventory, ordering, and office supplies.
• Participate in company initiatives and meetings.

Skills

Leadership

Coaching

Team-building

Communication

Conflict resolution

Customer service

Proficient with computer

Bilingual (English/Spanish) a plus

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Manager

OFFICE MANAGER Full Time Angier, NC, US

2 days ago Requisition ID: 5982

Now Hiring : Office Manager - Angier

Lane & Associates Family Dentistry is seeking an experienced Office Manager to lead our Angier office and help create an exceptional experience for both our patients and team members.

Position Overview

As the Office Manager, you will provide both strategic leadership and hands‑on oversight of daily office operations. You'll play a critical role in driving office performance, supporting team development, and ensuring every patient receives a 5-star experience.

Key Tasks & Responsibilities

• Lead day‑to‑day office operations, including scheduling, productivity, collections, receivables, and expense management
• Drive new patient growth through community outreach and collaboration with the marketing team
• Oversee the office's online reputation and encourage exceptional 5 star patient experiences
• Coach, mentor, and develop team members while ensuring compliance with company policies and procedures
• Manage daily closings, deposits, and month‑end reporting in partnership with the Regional Director
• Address patient and employee concerns with professionalism, empathy, and confidence
• Facilitate ongoing staff training and development
• Maintain optimal provider schedules and doctor‑to‑patient ratios
• Lead daily morning huddles and engaging monthly team meetings
• Manage inventory, ordering, and office supply needs
• Participate in company initiatives, meetings, and communications
• Perform additional duties as assigned

Qualifications

• High School Diploma or GED required
• Minimum of 2 years of dental office experience required
• Minimum of 2 years of dental management experience required
• Bilingual (English/Spanish) is a plus
• Strong leadership, coaching, and team‑building abilities
• Excellent communication and interpersonal skills
• Proven problem‑solving and conflict‑resolution capabilities
• Professional, patient‑focused, and service‑oriented mindset
• Proficient with the computer
• Ability to lift up to 15–20 pounds

Benefits That Make You Smile

• Competitive Pay!
• Quarterly Performance Bonus Opportunities!
• 401(k) with Employer Contribution!
• Paid Time Off & Paid Holidays!
• Fridays Off at 2:00 PM!
• Paid Training & Professional Development!
• Fun Team Events, Employee Recognition Programs, and Social Campaigns!
• Volunteer Opportunities Through Our Smile Squad Rewards Program!
• Birthday & Work Anniversary Gifts from Ownership!

As the Official Team Dentist of the Carolina Hurricanes, UNC Athletics, Campbell Camels, and Durham Bulls, our employees enjoy opportunities throughout the year to win tickets, VIP experiences, giveaways, and participate in exciting team partnerships and company‑sponsored events.