Office Manager

Lane & Associates Family Dentistry; Louisburg (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Quarterly Performance Bonus Potential

Comprehensive Insurance Coverage after 90 days

401(k) with Employer Contribution

Paid Holidays & PTO

Fridays Off at 2 PM

Uniform Allowance

In-House Paid Training & Development

Engaging Company Events

Volunteer Opportunities

Birthday & Work Anniversary Gifts

Job summary

A dental care provider in Louisburg is seeking an Office Manager to lead the team. The role involves overseeing daily operations, ensuring excellent patient care, and managing staff productivity. Candidates should have a high school diploma, at least 2 years of dental office experience, and strong leadership skills. The position offers competitive pay, performance bonuses, comprehensive insurance after 90 days, and additional perks. Join us for a rewarding career in a supportive and fun environment!

Qualifications

• Minimum 2 years of experience in a dental office.
• 1–2 years in a Dental management role.
• Proficiency in dental practice software (Denticon a plus).
• Strong leadership and coaching abilities.
• Excellent communication and interpersonal skills.
• Proficiency in dental practice software (Denticon a plus).
• Ability to lift 15–20 lbs.

Responsibilities

• Manage office operations including staff productivity and scheduling.
• Foster new patient growth through outreach and marketing.
• Supervise daily closing procedures and reporting.
• Provide leadership, coaching, and mentorship to team members while ensuring compliance with company policies.
• Supervise daily closing procedures, deposits, and end-of-month reporting with the Regional Director.
• Address and resolve patient and staff concerns with professionalism and empathy.
• Provide ongoing staff training beyond initial onboarding.
• Maintain appropriate doctor/patient ratios for efficient operations.
• Conduct monthly staff meetings and daily morning huddles.
• Manage quarterly inventory and office supply needs.
• Participate in corporate communications and initiatives.
• Perform other duties as assigned

Skills

Leadership

Communication

Problem-solving

Customer service

Conflict resolution

Education

High School Diploma or GED

Tools

Dental practice software

Job description

For 45 years, Lane & Associates Family Dentistry has been a trusted name in providing exceptional dental care across North Carolina. We’re passionate about our patients, proud of our fun, team-driven culture, and committed to excellence in everything we do.

Overview

We’re currently seeking an Office Manager to lead our Louisburg team!

Position Overview

As the Office Manager, you will oversee the day-to-day operations of our Louisburg office, ensuring an outstanding experience for both patients and team members. This leadership role requires a strong communicator and problem solver who can balance operational efficiency, team morale, and exceptional patient care.

Key Responsibilities

• Manage office operations including staff productivity, scheduling, collections, receivables, and expense control
• Foster new patient growth through community outreach and marketing collaboration
• Oversee the office’s online reputation and support the team in obtaining 5-star reviews
• Provide leadership, coaching, and mentorship to team members while ensuring compliance with company policies
• Supervise daily closing procedures, deposits, and end-of-month reporting with the Regional Director
• Address and resolve patient and staff concerns with professionalism and empathy
• Provide ongoing staff training beyond initial onboarding
• Maintain appropriate doctor/patient ratios for efficient operations
• Conduct monthly staff meetings and daily morning huddles
• Manage quarterly inventory and office supply needs
• Participate in corporate communications and initiatives
• Perform other duties as assigned

Qualifications

• High School Diploma or GED required
• Minimum 2 years of experience in a dental office
• Minimum 1–2 years in a Dental management role
• Strong leadership and coaching abilities
• Excellent communication and interpersonal skills
• Proven conflict resolution and problem-solving skills
• High level of professionalism and customer service focus
• Proficiency in dental practice software and computer systems (Denticon experience a plus)
• Ability to lift 15–20 lbs

What We Offer

• Competitive Pay
• Quarterly Performance Bonus Potential
• Comprehensive Insurance Coverage after 90 days (Health, Vision, Dental, Life, Disability, FSA & more!)
• 401(k) with Employer Contribution
• Paid Holidays & PTO
• Fridays Off at 2 PM!
• Uniform Allowance
• In-House Paid Training & Development
• Engaging Company Events & Social Media Campaigns
• Volunteer Opportunities (Earn Smile Squad Points for Rewards!)
• Birthday & Work Anniversary Gifts from Ownership
• and more!