Dental Office Manager - Lead, Grow & 5-Star Experience

Lane-; Angier (NC); Sur place; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Quarterly Performance Bonus

401(k) with Employer Contribution

Paid Time Off & Paid Holidays

Fridays Off at 2:00 PM

Paid Training & Professional Develop.

Fun Team Events

Volunteer Opportunities

Birthday & Work Anniversary Gifts

Résumé du poste

Lane & Associates Family Dentistry is seeking an experienced Office Manager for our Angier office to provide strategic leadership and hands-on oversight of daily operations. You will drive performance, support team development, and help ensure a 5-star experience for patients and staff.

Key duties include managing scheduling, revenue, and month-end reporting, mentoring team members, and coordinating with marketing to grow new patients.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of dental office experience required.
• Minimum of 2 years of dental management experience required.
• Bilingual English/Spanish is a plus.
• Strong leadership, coaching, and team-building abilities.
• Excellent communication and interpersonal skills.
• Proficient with the computer.
• Ability to lift up to 15–20 pounds.

Responsabilités

• Lead day-to-day office operations, including scheduling, productivity, collections, receivables, and expense management.
• Drive new patient growth through community outreach and collaboration with the marketing team.
• Oversee the office's online reputation and encourage exceptional 5 star patient experiences.
• Coach, mentor, and develop team members while ensuring policy compliance.
• Manage daily closings, deposits, and month-end reporting with the Regional Director.
• Address patient and employee concerns with professionalism and empathy.
• Facilitate ongoing staff training and development.
• Maintain optimal provider schedules and doctor-to-patient ratios.
• Lead daily morning huddles and engaging monthly team meetings.
• Manage inventory, ordering, and office supply needs.
• Participate in company initiatives, meetings, and communications.
• Perform additional duties as assigned.

Connaissances

Leadership

Communication

Team-building

Bilingual English/Spanish

Problem solving

Computer proficiency

Interpersonal skills

Patient-focused

Formation

High School Diploma or GED

Description du poste

Lane & Associates Family Dentistry is seeking an experienced Office Manager for our Angier office to provide strategic leadership and hands-on oversight of daily operations. You will drive performance, support team development, and help ensure a 5-star experience for patients and staff.

Key duties include managing scheduling, revenue, and month-end reporting, mentoring team members, and coordinating with marketing to grow new patients.