Office Manager

Dr Lane & Associates; Raleigh (NC); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Opportunities

401k Match

Paid Time Off

Fridays Off 2pm

Training & Development

Team Events

Volunteer Opportunities

Job summary

Lane & Associates Family Dentistry is seeking an experienced Office Manager to lead the office and help create an exceptional experience for our patients and team members.

As the Office Manager, you will provide strategic leadership and hands-on oversight of daily office operations, scheduling, and financial performance to drive growth and efficiency. This is a full-time, on-site Raleigh position with competitive pay and growth opportunities.

Qualifications

• 2+ years of dental office experience required.
• 2+ years of dental management experience required.
• Strong leadership, coaching and team-building abilities.
• Excellent communication and interpersonal skills.
• Proficient with computer systems and dental software.

Responsibilities

• Lead day-to-day office operations, including scheduling, productivity, collections, receivables and expenses.
• Drive new patient growth through community outreach and collaboration with marketing.
• Oversee online reputation and ensure 5-star patient experiences.
• Coach, mentor and develop team while ensuring policy compliance.
• Manage closings, deposits and month-end reporting with Regional Director.
• Address patient and staff concerns with professionalism and empathy.
• Lead daily huddles and monthly team meetings.
• Maintain provider schedules and doctor-to-patient ratios.
• Participate in company initiatives and trainings.

Skills

Leadership

Communication

Dental Office Experience

Office Management

Team Building

Education

High School Diploma or GED

Tools

Microsoft Office

Dental Software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Manager

OFFICE MANAGER Full Time Raleigh, NC, US

2 days ago Requisition ID: 5997

Now Hiring : Office Manager - Raleigh

Lane & Associates Family Dentistry is seeking an experienced Office Manager to lead the office, and help create an exceptional experience for both our patients and team members.

Position Overview

As the Office Manager, you will provide both strategic leadership and hands‑on oversight of daily office operations. You'll play a critical role in driving office performance, supporting team development, and ensuring every patient receives a 5-star experience.

Key Tasks & Responsibilities

• Lead day-to-day office operations, including scheduling, productivity, collections, receivables, and expense management


• Drive new patient growth through community outreach and collaboration with the marketing team


• Oversee the office's online reputation and encourage exceptional 5 star patient experiences


• Coach, mentor, and develop team members while ensuring compliance with company policies and procedures


• Manage daily closings, deposits, and month‑end reporting in partnership with the Regional Director


• Address patient and employee concerns with professionalism, empathy, and confidence


• Facilitate ongoing staff training and development


• Maintain optimal provider schedules and doctor‑to‑patient ratios


• Lead daily morning huddles and engaging monthly team meetings


• Manage inventory, ordering, and office supply needs


• Participate in company initiatives, meetings, and communications


• Perform additional duties as assigned

Qualifications

• High School Diploma or GED required


• Minimum of 2 years of dental office experience required


• Minimum of 2 years of dental management experience required


• Strong leadership, coaching, and team‑building abilities


• Excellent communication and interpersonal skills


• Proven problem‑solving and conflict-resolution capabilities


• Professional, patient‑focused, and service‑oriented mindset


• Proficient with the computer


• Ability to lift up to 15–20 pounds

Benefits That Make You Smile

• Competitive Pay!


• Quarterly Performance Bonus Opportunities!


• 401(k) with Employer Contribution!


• Paid Time Off & Paid Holidays!


• Fridays Off at 2:00 PM!


• Paid Training & Professional Development!


• Fun Team Events, Employee Recognition Programs, and Social Campaigns!


• Volunteer Opportunities Through Our Smile Squad Rewards Program!


• Birthday & Work Anniversary Gifts from Ownership!

As the Official Team Dentist of the Carolina Hurricanes, UNC Athletics, Campbell Camels, and Durham Bulls, our employees enjoy opportunities throughout the year to win tickets, VIP experiences, giveaways, and participate in exciting team partnerships and company-sponsored events.