Office Manager

Cornerstone Caregiving; Allentown (Lehigh County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

Cornerstone Caregiving in Allentown is seeking a full-time Office Manager responsible for overseeing administrative and operational tasks. You will monitor staff schedules and ensure compliance with state regulations.

The ideal candidate has at least 1 year of experience in office management and home care. Benefits include health insurance, paid time off, and vision insurance.

Qualifications

• 1 year of office management experience required.
• 1 year of scheduling experience required.
• 1 year of home care/healthcare experience required.

Responsibilities

• Monitor schedules and ensure caregivers are at their assigned shifts.
• Assess client needs and caregiver availability.
• Assist with incoming calls from prospective and current clients and caregivers.
• Provide coaching and discipline to caregivers and office staff as needed.
• Keep office compliant with state regulations.

Skills

Excellent verbal and written communication

Ability to multitask and work at a fast pace

Experience in home care preferred but not required

Ability to clear required background check

Education

High school diploma or equivalent

Job description

Cornerstone Caregiving is a non-medical, in-home care company primarily serving seniors. With over 450 offices in just over 6 years, we aim to provide the highest quality of care for our clients across 40 plus different states (and counting). You will report to our local Operating Director and assist in the growth and management of the office.

Office Location

Allentown, Pennsylvania

Job Description

The Office Manager is responsible for completing administrative and operational tasks that keep the office functioning and growing. Daily tasks may vary based on the office’s needs and the Operating Director’s expectations.

Job Responsibilities

• Monitor schedules and ensure caregivers are at their assigned shifts
• Assess client needs and caregiver availability to ensure that all shifts are properly staffed
• Assist with incoming calls from prospective and current clients and caregivers
• Provide coaching and discipline to caregivers and office staff as needed
• Keep office compliant with state regulations
• Ensure all pay rates, times, and bonuses are correct for payroll
• Assist with updating and managing AxisCare profiles
• Perform client intake assessments as needed
• Keep office stocked with supplies
• Coordinate cleaning and maintenance services for office
• Coordinate caregiver appreciation efforts
• On-call: rotate managing phone calls after hours to ensure that all shifts are properly staffed

Preferred & Required Skills

• Experience in home care preferred but not required
• Excellent verbal and written communication
• Ability to multitask and work at a fast pace
• Ability to clear required background check
• High school diploma or equivalent

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type

Full-time

Benefits

• Health insurance
• Paid time off
• Vision insurance

Experience

• Office management: 1 year (Required)
• Scheduling: 1 year (Required)
• Home care/ healthcare : 1 year (Required)