Scheduling Manager

Cornerstone Caregiving; Pittsburgh (Allegheny County); On-site; USD 38,000 - 48,000; Full time

Job summary

Cornerstone Caregiving in West Pittsburgh, PA, is seeking an Office Scheduler/Coordinator to manage schedules between clients and caregivers and support daily operations.

The role emphasizes regulatory compliance, frontline customer service, and administrative tasks, with rotating after-hours on-call coverage.

Qualifications

• Minimum 1 year of experience in home care or healthcare.
• Minimum 1 year of recruiting experience.
• Ability to manage fast-paced schedules and multi-tasking.

Responsibilities

• Coordinate schedules between clients and caregivers.
• Ensure compliance with state and federal regulations.
• Provide frontline customer service for callers and clients.
• Support the Operating Director with administrative tasks.
• Rotate after-hours on-call coverage.

Skills

Scheduling

Compliance

Customer Service

Administration

On-Call

Job description

Cornerstone Caregiving is a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Office Location: West Pittsburgh, PA

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**