Office Manager

Helzberg Diamonds Shops, Inc.; Springfield, Northern (MA, KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Office Manager to lead the daily operations of the in-store office and help the store achieve its sales and profit goals.

The role involves implementing company programs, driving extended warranty sales, and supporting merchandising initiatives. The ideal candidate will have a high school diploma or equivalent, 1–3 years of retail office experience, supervisory background, and strong communication and organizational skills.

Qualifications

• High school diploma or equivalent.
• One to three years of retail office experience.
• Previous supervisory experience.
• Ability to sell in a commission environment.
• Experience using a PC or POS system or other computer keyboard is required.
• Strong communication and organizational skills required.
• Must be available to work a flexible schedule, including evenings, weekends and holidays.

Responsibilities

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures.
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging).
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals.
• Achieving personal sales and extended warranty goals by working on the sales floor.
• Assist Store Manager in recruiting, interviewing and hiring top talent.

Education

High school diploma or equivalent

Tools

POS system

PC familiarity

Job description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key responsibilities

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The ideal candidate will possess

• High school diploma or equivalent
• One to three years of retail office experiences
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays