Office & Guest Services Coordinator

Wet Willie's; Del Mar (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Wet Willie's in Del Mar, CA, is seeking an Office Administration professional to manage reservations, answer phones, handle private party inquiries, and perform general office tasks, including basic POS software use.

You will also host/hostess duties, assist personnel, oversee supplies, and support managers with scheduling and contracts, ensuring smooth daily operations in a fast-paced restaurant setting.

Qualifications

• Ability to communicate clearly in English, with excellent written and verbal skills.
• Ability to direct activities of others and coordinate tasks.
• Strong customer service and telephone manners.
• Good organizational skills and attention to detail.
• Familiarity with Microsoft Word and Excel; POS software experience.

Responsibilities

• Produce and maintain reservation systems to company standards.
• Receive and process private party inquiries and contracts.
• Perform general office and personnel duties; assist other staff.
• Execute host/hostess duties as required and welcome guests.
• Answer telephones and take reservations per standards.
• Respond to large party/dining inquiries and coordinate menus and requests.
• Oversee training of new host/hostess personnel.
• Order, inventory, and stock office supplies.
• Coordinate Change of Status forms and time-off requests with managers.

Skills

English communication

People leadership

Customer service

Telephone etiquette

Organization

Office software

POS software

Tools

Microsoft Word

Microsoft Excel

Restaurant POS software

Job description

Wet Willie's in Del Mar, CA, is seeking an Office Administration professional to manage reservations, answer phones, handle private party inquiries, and perform general office tasks, including basic POS software use.

You will also host/hostess duties, assist personnel, oversee supplies, and support managers with scheduling and contracts, ensuring smooth daily operations in a fast-paced restaurant setting.