Facilities Support

RR Donnelley; New York (NY); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Job summary

RR Donnelley seeks a Facilities Support role to inspect client spaces, respond to requests, and coordinate with management on site services. You will interact with vendors, manage access, and assist with onboarding/offboarding of staff.

The role requires 1 year in facilities or building operations, strong communication, and proficiency in Microsoft Office. Overtime may be needed; a professional appearance and customer service mindset are essential.

Qualifications

• Minimum 1 year of work experience in facilities, property management or building operations.
• High School diploma or GED required.
• Strong written and verbal skills.
• Experience with Microsoft Office (Word, PowerPoint, Excel), including Outlook email and calendar.
• Experience in navigating a high-profile, high-paced environment.
• Ability to problem solve, rationalize and mitigate obstacles.
• Self starter, task-oriented leader.
• Ability to work overtime as needed.
• Ability to handle sensitive and/or confidential information.
• Proven ability to multi-task, meet deadlines and complete projects in a timely manner.
• Demonstrate initiative and proactive thinking.
• Ability to work well with others in a team atmosphere.
• Maintain a professional appearance and high level customer service mindset.

Responsibilities

• Perform regular inspections of the client space and elevate to vendors for resolution.
• Respond to employee facility-related requests (temperature, parking, etc.).
• Coordinate with Building Management on janitorial, security, parking, and related issues.
• Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facilities services.
• Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system.
• Coordinate minor moves and furniture changes.
• Manage building access/badges and internal keys.
• Coordinate onboarding and offboarding of client staff.
• Assist Account Manager/Facilities Manager with maintenance of offices and ad hoc projects.
• Work with manager to update Site Procedures Manual.
• Set a positive tone and proactive disposition.

Skills

Strong written and verbal skills

Self-starter

Multi-tasking

Team collaboration

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Excel

Word

PowerPoint

Job description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

Shift: Monday-Friday 8:30am-5:30pm

(* denotes an “essential function”)

• *Perform regular inspections of the client space (doors, furniture and fixtures) and elevate to relevant vendors for resolution
• *Respond to employee facility-related requests – temperature, parking, etc.
• *Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.
• Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility-related services
• *Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system
• *Coordinate minor moves
• *Coordinate furniture orders/minor furniture changes
• *Manage building access/badges and internal keys
• *Coordinate onboarding and offboarding of client staff
• *Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives
• *Work with manager to update Site Procedures Manual
• Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited “can-do” disposition

Qualifications

• Minimum of 1 year of work experience in the area field of facilities, property management or building operations
• High School diploma or GED required
• Strong written and verbal skills
• Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
• Experience in navigating a high-profile, high-paced environment
• Ability to problem solve, rationalize and mitigate/manage obstacles presented
• Self starter, task-oriented leader
• Ability to work overtime as needed
• Ability to handle sensitive and/or confidential informationProven ability to multi-task, meet deadlines and complete projects in a timely manner
• Demonstrate initiative and proactive thinking
• Ability to work well with others in a team atmosphere
• Maintain a professional appearance and high level customer service mindset at all times
• Ability to commit and adhere to all client values, principles and procedures

Additional Information

The salary range for this role at the noted RRD location is $21.00-23.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand‑by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre‑employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans.