Dynamic Office Administrator - Customer & Ops Support

Fivestartoday; Clearwater, Northern (FL, KY); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Reliable, Year‑Round Work

Weekly Paychecks

Paid Time Off and Paid Holidays

Medical, Dental and Vision Benefits

Health savings account

Flexible spending account

Employee discounts

Company paid short term life insurance

Life insurance

Job summary

Southern Home Services is seeking an Office Administrator for FAST of FL, a Southern Home Services Company, to join a growing team. You will handle customer requests, schedule appointments, and maintain records.

The ideal candidate has at least 1 year in office administration or customer service, strong communication, and the ability to work independently. We offer weekly pay, benefits, and a supportive work-life balance.

Qualifications

• Minimum of 1-year administrative or customer service experience in an office setting.
• Ability to cultivate rapport with customers and co-workers.
• Strong organization and time-management abilities.
• Independent work ethic with integrity in a structured yet relaxed environment.
• Excellent written and verbal communication skills.

Responsibilities

• Answer incoming customer requests and inquiries professionally.
• Liaise between customers, technicians, salespersons and management.
• Schedule service and maintenance appointments.
• Maintain and update customer records based on interactions.
• Process invoice payments.
• Provide information about products and services.
• Troubleshoot and resolve customer issues and concerns.
• Develop and maintain a knowledge base of products and services.
• Participate in in-house training on products, services, and office software required to fulfill this position.
• Additional duties as assigned.

Skills

Customer service

Administrative skills

Time management

Communication skills

Interpersonal skills

Tools

Office software

Job description

Southern Home Services is seeking an Office Administrator for FAST of FL, a Southern Home Services Company, to join a growing team. You will handle customer requests, schedule appointments, and maintain records.

The ideal candidate has at least 1 year in office administration or customer service, strong communication, and the ability to work independently. We offer weekly pay, benefits, and a supportive work-life balance.